components during riding, transporting, and storing your electric bike. Failure to do so could cause death,
serious personal injury, property damage and/or a violation of the law.
The top speed of this bike is 28mph+ in ‘Off-Road’ mode. Speed laws vary depending on location in which
you operate the bike. All riders ride at their own risk. It is your responsibility to comply with the rules, laws
and regulations in which you are operating the e-bike. Failure to do so could cause death, serious personal
injury, property damage and/or violation of the law.
1.2 E-bike Safety:
You must be eighteen (18) years old or over to ride this e-bike. Your e-bike is designed for a maximum
permitted overall weight (rider + cargo) of 350 lbs. Do not exceed carrying capacity as this may compromise
the integrity of the bike and could cause death, serious personal injury, and/or property damage. Your bike
must be inspected or assembled by someone experienced with bike mechanics prior to use. Proper
assembly and inspection of all nuts and bolts are vital for safety and for your warranty coverage as damages
due to improper assembly are not covered under warranty. Improper assembly of critical components could
lead to serious injury and/or death. Do not submerge your e-bike in water as this may damage the electrical
and mechanical components of the e-bike and could cause death, serious personal injury, and/or property
damage. Be aware that the speed at which you are traveling may be faster than you are used to, especially
when accelerating.
Throttle should be gradually applied for a smooth acceleration. If you feel that the throttle, pedal assist, or
brake levers are abnormally functioning, such as jerky acceleration, brakes not stopping the bike etc. please
stop using your ebike immediately and contact our Customer Support Department or review our Support
Library for troubleshooting steps.
1.3 Electrical Safety:
Only use the charger supplied by Ride1Up and never tamper or modify the charger in any way. Do not
leave the e-bike or battery plugged into a wall outlet unattended. Unplug the battery before leaving the bike
alone. The charger has been designed for a specific voltage and should not be tampered with in any way.
Always check that the outlet’s voltage is the same as that stated on the rating label. A charger that is suitable
for one type of battery pack may create a risk of fire when used with another battery pack; never use the
charger with another e-bike or attempt to charge this product with a different charger than provided.
Before use, check the charger cord for signs of damage such as exposed wires or tears in the cable lining.
A damaged or entangled charger cord increases the risk of fire and electric shock. Keep the charger cord
at least 6ft away from hot surfaces and sharp edges. Do not handle the charger with wet hands as it could
cause death, serious personal injury, and/or property damage. Do not store or charge the e-bike outdoors.
The charger must be removed from the socket before removing the battery, cleaning or maintaining the e-
bike because this creates potential for electrical damage and/or injuries.