What to do if my Ride1up RIFT has a brake abnormality?
If you are experiencing a brake abnormality, it is likely a magnet sensor issue, often occurring after a crash or drop. Disconnect the electronic brake shut-offs to resolve this. Refer to the Ride1UP YouTube channel or the support page for instructional videos.
Why does my Ride1up Scooter show a Motor Hall Signal Abnormality?
A Motor Hall Signal Abnormality may occur if the motor cable is disconnected or damaged. Check the motor cable connection point by the chainstay and where the motor cable connects to the internal controller. Reconnect the motor cable if necessary. The motor cable may also be damaged where it exits the axle, possibly from the wheel being dropped on the cable.
What does Motor Phase Abnormality mean on my Ride1up RIFT Scooter?
A Motor Phase Abnormality can appear if you don’t reconnect the cable after removing the rear wheel (for example, after changing a flat tire, or transporting your bike). This error indicates that at least one of the motor wires has been damaged or is disconnected. Check the cable that connects the rear hub motor to the rest of the system, ensure it is free from grit or contaminants and is firmly connected.
How to fix Current Abnormality on Ride1up RIFT?
A Current Abnormality indicates that the battery is not supplying the required voltage to power the display and motor. Use the display to view the real-time voltage being output from the battery, or check it with a multimeter. If the battery is old and has been charged/discharged many times, it may need to be replaced.
General| Brakes | Hydraulic Disc Brakes |
|---|---|
| Foldable | Yes |
| Water Resistance | IPX4 |
| Range | Up to 30 miles |
| Tires | 10" x 3" Pneumatic |
| Suspension | Front and rear suspension |
| Display | LCD |
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