Rimage 2000i - Important Information; Support Information

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Important Information
Important Information
This section provides support contact information, safety and compliance information, and product specications for the
Rimage 2000i.
Support Information
US, Asia/Pacic, Mexico/Latin America Europe
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Support
Website: www.rimage.com/support
KnowledgeBase: http://rimage.custhelp.com
Login and select the tab.
Phone:
North America: 800-553-8312
Asia/Pacic, Mexico/Latin America: 952-946-0004
Fax: 952-946-6956
Contact Rimage Services Europe:
Website: www.rimage.de
Email: support@rimage.de
Phone:+49-(0) 1805-7462-43
Fax: +49-(0) 6074-8521-100
When you contact Rimage Services, please provide:
• System serial number and software version
• Functional and technical description of the problem
• Exact error message received
My Rimage Product Information:
Copy this information from your Rimage product for future
reference.
 Note: Update the Serial Number here any time you
receive a replacement autoloader.
Serial Number:
Product Name:
Date of Purchase:
Learn More Online
At www.rimage.com/support, you can experience Rimage’s world-class Support and Services.
From the Support home page:
1. Select your product series.
2. Select your product.
3. Learn more on the product page.
From your product page you can access:
• Information about the latest software and rmware
updates
• Product specications
• The latest documents
• Current rmware and driver downloads
Technical Support
Support for the Rimage 2000i is available through your authorized reseller.
- Important! Make sure to register your Rimage 2000i so Rimage can notify you of upgrades as they become available.
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