Riva-flo GP40 - Pentair Water Product Warranty; Spare Parts; How to Get Service; Limitation of Implied Warranties

1
Table of Contents
Model Data 1
Application 1
Installation 2
Operation 6
Service and Maintenance 7
Troubleshooting 8
Warranty 9
Model Data
Technical Information GP40
Inlet Connection 1”BSP Female
Outlet Connection 1”BSP Female
Power Supply 230V
Voltage Limits (+/- 10%) 207-253V
Impeller (s) Noryl
Pump Case Stainless Steel
Mechanical Seal Carbon/Ceramic
Motor TEFC IP44
Maximum Water Temp (
o
C) 60
o
C
Ambient Temp Range (
o
C) 0-40
o
C
Application
The Riva-o GP40 pump is suitable for pumping clean water in an urban
garden environment from a rainwater tank or similar rain harvesting device.
Page
Pentair Water Product Warranty (Continued)
10
i) any other cause which does not relate to a product defect.
2)Damage caused to the product as a consequence of use of another manufacturer’s product used in conjunction
with Pentair Water and afliate companies.
3)Ingress of insects into the unit causing electrical malfunction is not warranted, care should be taken to
avoid this occurrence.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time following last production. Pentair Water does
not warrant that spare parts will be made available for the whole of the reasonable period and reserves its
right to cease supplying spare parts or providing facilities for repair of spare parts in circumstances which are
beyond its control including the requirement to remove spare parts from sale as a consequence of changes
in the law or otherwise as it deems t.
How to get service:
In Australia please contact 1800 664 266 In New Zealand please contact 0800 664 269
Claims under this warranty must give evidence of date of purchase, model and serial number of the product and the
claimants name, address and telephone number.
1) To obtain warranted service, you will be required to provide to either Pentair Water state ofce or
recommended service agent:-
a) the product;
b) conrmation in writing specifying the nature of your claim;
c) proof providing date of original purchase;
d) full contact details including name and address;
e) the serial number of the product if any.
2) The product is to be forwarded by the customer freight paid to an Authorised Pentair Water service agent.
3) Warranty service work will be denied or suspended, on equipment not readily accessible to service personnel,
that is products that are behind barriers, tiled or bricked in, installed in roofs or second story external walls
including inaccessible power points.
4) Any service of any product which is found to be faulty due to abuse, fair wear & tear, misuse or improper
installation will be charged to the owner at the service agents current servicing hourly rate.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION
CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Exclusion of damages:
PENTAIR WATER’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT.
Pentair SHALL NOT BE LIABLE FOR:
1) DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED
UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF
BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE OF BUSINESS RELATIONSHIPS, OR OTHER
COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
2) ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3) ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effective law:
This warranty gives you specic legal rights, and you may also have other rights which vary from state to
state. Nothing in this warranty limits or restricts, or is intended to derogate from, any right or remedy which
the purchaser or ultimate user of the product may have pursuant to Australian state and/or Australian federal
consumer protection legislation, New Zealand Sale of Goods Act, Consumer Guarantees Act, Fair Trading Act
or any other relevant and applicable New Zealand legislation or authority and where necessary shall so be
read and construed.
TERMS AND CONDITIONS APPLICABLE INTERNATIONALLY
How long the warranty is effective Internationally
1) This Pentair Water product is warranted for 12 months for all parts from the date of the rst consumer purchase.
Should any parts fail as a result of such defects within the specied period, the part will be replaced free of charge.
(This does not include travel charges, removal and reinstallation charges.)
TERMS AND CONDITIONS APPLICABLE IN AUSTRALIA AND NEW ZEALAND