Page 28 of 30 20160927-Ver.1
TROUBLE SHOOTING
Problem: Possible Causes: Corrective Actions:
Burner will not
light
1. LP cylinder fuel is used
up.
2. Bad electrode spark.
3. Burner may not be
properly seated.
4. Burner may be obstructed.
5. Cylinder valve may be
closed.
6. Regulator is not properly
seated on cylinder valve.
7. Wire and/or electrode
covered with cooking
residue.
1. Change a new full LP cylinder.
2. Check to see if the burner will light using
a match. Electrode may need to adjust.
Distance between tip of electrode and
gas port should be 1/8” to 1/4”.
3. Refer to section of “To Reinstall The
Burner” at P.26 to reinstall burner
properly.
4. Refer to section of “Burner Cleaning” at
P.26 to clean the burner.
5. Check then open the cylinder valve.
6. Refer to section of “Connection
Procedures” at P.7-8 to reinstall regulator
properly.
7. Clean wire and/or electrode with rubbing
alcohol and clean swab.
Fire at control
knob
1. Burner is imp
operly
seated on control valve.
2. Gas connections may be
loose.
3. Burner holes may be
obstructed.
1. Refe
to section of “To Reinstall The
Burner” at P.26 to reinstall burner
properly.
2. Refer to the section of “Leak Check” at
P.20-21 to check and tighten all
connections.
3. Refer to section of “Burner Cleaning” at
P.26 to clean the burne
.
Yellow flame at
burne
1. Burner is obstructed. 1. Refer to section of “Burner Cleaning” at
P.26 to clean the burne
.
Flame blows
out on “LOW”
1. Burner holes may be
obstructed.
2. Unit is not sufficiently
preheated.
3. Burner is improperly
seated on control valve.
1. Refer to section of “Burner Cleaning” at
P.26 to clean the burner.
2. Preheat the unit for sufficient time.
3. Refer to section of “To Reinstall The
Burner” at P.26 to reinstall burner
properl
.
Burner does
not get hot
enough
1. Flow control device has
been activated in
regulator.
1. Reset the regulator. Turn off the burner
and close the LP cylinder valve.
Disconnect the regulator from the LP
cylinder and wait for one minute.
Reconnect the regulator to the LP
cylinder and slowly open the LP cylinder
valve until the valve is fully open. Light
the burne
and observe the temperature.
Unit is too hot 1. Excess grease build-up
causing grease fires.
2. Damaged or faulty
regulator.
1. Refe
to section of “Maintenance and
Cleaning instructions” at P.24-26 to clean
and reinstall the unit properly.
2. Replace the damaged parts with factory
authorized component.
Flare-up 1. Grease buildup. 1. Clean burner and inside of fr
er bod
.
Flashback 1. Burner is blocked. 1. Refer to section of “Burner Cleaning” at
P.26 to clean the burne
.
Food cooked
long time but
still raw
1. Missing flame tamers
2. Flame tamers were not
installed correctly.
3. Control knob not at “ON”.
1. Install the flame tame
s.
2. Make sure they were installed correctly.
3. Control knob must be in the full “ON”
position.
Grease tray
overflow
1. Grease tray is full during
cooking process.
2. Food is not fully defrosted.
1. Check the grease tray frequently during
the cooking process and use disposable
aluminum tray as a liner.
2. Food must be full
defrosted.
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