0216
The device cannot
connect to a mobile
phone or computer.
The Wi-Fi password is
incorrect.
There are too many Wi-Fi
networks in the range
of the device, which may
cause interference.
For a stable network
connection, it is
recommended to
relocate the device to
an area with a lower
number of Wi-Fi
networks.
Fault
The device cannot
be started.
Possible Causes
The battery is out of
charge.
Solutions
Charging
The USB cable is
damaged.
Replace the USB cable.
The external power
If necessary, check the
external power supply.
The image is too
dark.
The screen is not bright
enough.
Adjust the display
brightness
The device cannot
be powered by an
external power
supply
The image quality is
poor or the detection
range shortens.
These problems are likely to occur
when you use the device in harsh weather
(such as sun, snow, rain, and fog).
Wi-Fi signals are
lost or interrupted.
Move the device to a
place where you can
receiveWi-Fi signals.
When the device is
used at a low
temperature, the
imaging quality is
poorer than that at
a normal
temperature.
At temperatures above 0°C, the temperature rise
background) due to different heat conductivity
coefficients. As a result, high-tem
perature contrast occurs, and the image quality is
better. At low temperatures, the observed
targets (background) usually cool down to a
similar temperature because of reduced
temperature contrast. Therefore, the image quality
(details in particular) is poor, which is a
characteristic of thermal imaging devices.
The device is beyond
Wi-Fi coverage. There is
blocking (such as
concrete walls)
between the device and
the receiver.
Enter the correct pass-
word or reset the device
back to factory setting.
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