Hard Disk Problems
This section provides some guidance on investigating problems with the
hard disk. You should make sure when trying to solve hard disk problems
that you do not erase important files unnecessarily.
Note: Make regular backups of files on the hard disk and keep backup disks
of applications.
The notebook appears to be operating slower than normal and with
prolonged periods of disk access.
– The hard disk may be nearly full or have errors. Check using the
CHKDSK utility (see the operaing system manual ). If full, try emptying
the recycle bin or deleting any unnecessary files to free up some space on
the hard disk (e.g. old files or files with .BAK, .CHK or .TMP extensions).
– The files on the disk may have become fragmented. Check by using the
disk defragmenter utility (see the operating system manual).
You cannot boot up using the hard disk.
– Does the hard disk LED flash during start-up? Run the FDISK command
(see the operaing system manual) and check for an active partition.
Beware: FDISK can destroy the information held on your hard disk if you
re-partition.
– Check to see whether the BIOS System Configuration screen (displayed
during start-up) reports a hard disk is present.
Note: Some viruses can change the BIOS configuration so check by running
a virus checking program.
– Run the Setup program and ensure that the hard disk type is correct.
– Is it possible to start up the system using a boot disk and then read the
information on the hard disk? If so, see the problem explanation below.
– If you cannot access any of the information on the hard disk, contact RM.
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