RoadHawk Vision - Warranty Exclusions and Limitations; Specific Warranty Exclusions; Misuse and Unauthorized Modifications

6. This Limited Warranty covers expenses for inspecng and repairing the product
during the term of the Limited Warranty. Customer shall deliver the defecve
Product to the RoadHawk - designated premises together with the proof of
purchase, and proof of identy of the Customer. Products shipped by the
Customer missing any one of these documents may render this Limited
Warranty invalid. If the defect was the result of the Customer’s own
mishandling of the Product, force majeure, or the result of a repair by an
unauthorized service provider, the Customer shall bear all expenses relang to
shipping such a defecve product.
7. RoadHawk will return the repaired Product or another Product to the Customer
in good working condion. All replaced faulty Products or components thereof
will become the property of RoadHawk.
8. This Limited Warranty applies only to the original hardware components of the
Product and does not apply to any soware or other equipment.
9. If RoadHawk repairs or replaces the Product, the repaired or replaced Product
shall connue to be warranted for the remaining term of the Limited Warranty
period or for three (3) months from the date of repair or replacement,
whichever is longer.
10. Before returning any units for service, the Customer is solely responsible for
backing up data and removing any condenal, proprietary, or personal
informaon from the Product. RoadHawk is not responsible for damage to or
loss of any programs, data, or removal storage media.
11. This Warranty does not cover recovery from any soware updates, installaon
and removal of the applicaon soware, or any loss of data storage.
12. RoadHawk reserves the right to add, delete or amend the terms and condions
of this Limited Liability and any such change will be made available to the
purchasers of the Product either RoadHawk’s Web site (www.roadhawk.co.uk)
or by other means.
13. THIS LIMITED WARRANTY SHALL NOT AppLY IF THE DEFECT WAS CAUSED
THROUGH ANY OF THE FOLLOWING:
(a) The Product serial number, the accessory date code has been
removed, erased, defaced, altered or is illegible; or
(b) The defect is resulng from the use of the product in a manner
other than the normal and customary manner, e.g, in excess of the
minimum specicaon of operang instrucons, or malfuncon or
failure resulng from use of uncalibrated voltages; or
(c) Deterioraon of the Product due to normal wear and tear. All plasc
surfaces and other natural wear of externally exposed parts of the
product are scratched or damaged under normal usage; or
(d) The defect is arising from improper installaon, unauthorized repair,
alteraon or modicaon to the Product by third pares; or
(e) The defect is arising from operang with components or accessories
(ancillary or peripheral equipment) not ocially authorized or provided
by RoadHawk or used in other than its intended use; or
(f) The defect or damage are arising from unauthorized modicaon: or
(g) The defect or damage is arising from misuse, mishandling, accidental
loss, abuse, accident, negligence and damage caused directly or
indirectly by the Customer, including but not limited to improper
tesng, installaon, alteraon or modicaon or any kind, or spillage of
food or liquid, or build up of dirt or dust, or mains supply problem,
thunderstorm acvies, or infestaon by insects or vermin, or exposure
to abnormally corrosive condions, or operaon with extreme heat or
humidity window.
14. WHERE A DEFECT WAS UNDETECTABLE BY THEN-AVAILABLE TECHNOLOGY
OR WAS THE RESULT OF COMPLYING WITH THE APPLICABLE REGULATORY
STANDARDS OF WHERE THE DEFECT WAS THE RESULT OF THE CHANGE IN THE
DESIGN OF THE PRODUCT COMPONENTS SUPPLIED BY A THIRD PARTY,
ROADHAWK WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY
NATURE, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL
LOSS OF THE CUSTOMER.
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