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My computer does not detect the enclosure
• Check the power adapter and make sure the adapter is
working.
• Make sure all of the cables and plugs are securely
fastened.
• Make sure that the SATA cable or the USB cable is
connect firmly to your enclosure and computer.
• Make sure the USB cable or eSATA cable is not broken.
• Open the enclosure and make sure that all the
connections are securely fastened.
• Try using the rear USB ports on the back of the PC
instead of the front USB ports.
• Check for motherboard compatibility issues.
• Check for hard disk drive compatibility issues.
There is a USB icon in the system tray, but I
can’t find the hard disk in “MY COMPUTER”.
• Make sure the HDD has been initialized and partitioned
before hardware installation. Refer to “Creating A New
Partition” on page 20.
09-0772 RF-AHD25_MAN_ENG_V3.fm Page 24 Monday, October 12, 2009 10:55 AM