rollibot puro - Product Specifications; Troubleshooting Common Issues

Section 7. Product Specifications
Section 8. Troubleshooting
Items
Dimensions 45.9x8.6x 8.4in.
Net Weight 3~5 lbs.
Battery Type 2200 mAh, Lithium-Ion
Charging Time 5.5 hrs.
Working Time 25-28 min.
Main Body Motor DC22.2V/120W Max (Puro 100) &DC22.2V/140W Max (Puro 200B)
Floor Tool Motor DC22.2V/6W
Suction (psi) 1.45-1.60 (Puro 100) &0.73~0.94 (Puro 200B)
Max. Suction Power ~25AW (Puro 100) &~20AW (Puro 200B)
Dust Filter Eciency 95%
Sound Level ≤ 76 dB
Canister Capacity 16oz (0.5 L)
Filtration System Multi-level + High-Performance Filter
Operating Temperature 63°F to 73°F, <70% RH
Adapter Input 100-240V~50/60Hz 0.5A
Adapter Output 26.0V 450 mA
Parameters
Problem
Possible Cause Solution(s)
The vacuum
won’t charge.
The vacuum
doesn’t work.
The vacuum’s
suction is weak.
Dust is escaping
the vacuum.
1. The contacts on the Charging
Base or underneath Puro may need
cleaning.
2. The contacts are not touching.
1. The vacuum isn’t receiving
power.
2. The battery is dead.
2. The battery is low.
1. Likely, the Canister is full.
2.The Canister is open.
1. Likely, the Canister is full.
2. Recharge the vacuum.
1. Clean out the Canister.
2. Ensure the lock button at the bottom
of the Canister is not open.
If the information in Section 8 did not resolve your issue, please visit our website at
www.rollibot.com or contact customer support
1-844-585-6295.
1. Clean out the Canister.
2. Recharge the vacuum.
1. Clean all contacts with dry, non-abrasive
cloth then resume charging.
2. Ensure the Puro’s Main Body is fully
seated in the Charging Base. The vacuum
will not charge if the contacts do not touch.
1. Ensure the battery is fully installed in the
Main Body. Remove and reinstall if needed.
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