5 6
EN
If you cannot determine the cause of a fault, you can contact the ROWENTA ocial, approved
after-sales service. You will nd the addresses in the attached list of after-sales services.
You can also nd advice and tips on our homepage at: www.rowenta.com
PROBLEMS POSSIBLE CAUSES SOLUTIONS
Your iron produ-
ces little to no
steam.
The water tank is empty. Fill it up.
The anti-calc valve is dirty. Clean the anti-calc valve.
Refer to “Cleaning the
anti-calc valve” section.
Your iron is clogged up with
limescale.
Clean the anti-calc valve
and steam chamber.
Refer to “Cleaning the
anti-calc valve” and
“Self-cleaning function”
sections.
Your iron has been used for
too long in the dry ironing
function.
Clean the steam
chamber. Refer to
“Self-cleaning function”
section.
The soleplate is
scratched or da
-
maged.
You have placed your iron
on a metallic iron rest or
ironed over metal zips or
fastners.
Always place your iron
on its heel rest when not
in use.
Do not iron over metal
zips or fastners.
The iron steams
once the water
tank has been
lled.
The steam control dial is
notset to
.
Ensure that the steam
control dial is set to .
The water tank is too full. Do not exceed the max
level for lling.
The spray does
not spray water.
The water tank is not full
enough.
Add water to the water
tank until max level.
IS THERE A PROBLEM WITH YOUR IRON?
PROBLEMS POSSIBLE CAUSES SOLUTIONS
Water is leaking
from the holes in
the soleplate.
You are using the steam
when the iron is not hot
enough.
Wait for the indicator
light to turn o.
You are using the power
-
steam button (turbo steam)
too often.
Wait a few seconds bet
-
ween each use.
You have stored the iron ho
-
rizontally without emptying
the water tank and setting
the steam control to
.
See the section on “After
Ironing”.
The chose temperature is
too low and does not allow
for the formation of steam.
Position the thermostate
in the steam range (from
two dots to max).
The iron leaks at
the start of iro
-
ning.
You have removed the
anti-calc valve to ll up
your iron.
Do not remove the anti-
calc valve when lling
the iron.
The steam control dial is not
set to
when lling the
water tank.
Ensure that the steam
control dial is set to
when lling the water
tank.
A brown di
-
scharge
coming from
the soleplate
is staining the
clothing.
You are using chemical des
-
caling agents.
Do not introduce a de
-
scaling agent into the
water tank.
You are not using the right
type of water.
Operate a self-cleaning
and see the chapter on
“Which water shouldI
use?”
Clothing bres are building
up in the holes of the sole
-
plate and burning.
Clean the steam chamber
and the soleplate with a
damp sponge. Periodi
-
cally vacuum the holes in
the soleplate.
The soleplate is
dirty or brown
and may stain
clothing.
You are using starch. Clean the soleplate as
indicated above. Spray
the starch on the reverse
side of the clothing to be
ironed.
Your laundry has not been
rinsed suciently or you
are ironing a new item of
clothing before washing it.
Ensure that your laundry
is suciently rinsed to
eliminate potential soap
deposits or chemical
products on new items of
clothing.
You are not using the right
type of water.
Refer to “Which water
should I use?”