SUPPORT
CUSTOMER SUPPORT
If you experience any problems with your Base product(s) please
review our FAQs or contact our support team at
WARRANTY
Your Products are warranted against defects in materials and
workmanship for a period of 1 year from the date of original
retail purchase (if purchased at a retailer) or 1 year from the date
of shipment (if purchased on rowkin.com) (“Warranty Period”)
when used in accordance with the applicable usage
documentation. If a defect arises during the Warranty Period,
Rowkin will, at its option, (1) repair the aected Product at no
charge using new parts or parts that are equivalent to new in
performance and reliability, (2) exchange the aected Product
with a functionally equivalent Product that is new or formed
from new and/or previously used parts that are equivalent to
new in performance and reliability or, a Product that is at least
functionally equivalent to the Product it replaces; or (3) refund
the original purchase price for the aected Product . This
warranty excludes normal depletion of consumable parts unless
failure has occurred due to a defect in materials or
workmanship, and damage resulting from abuse, accident,
modifications, unauthorized repairs, or other causes that are not
defects in materials and workmanship. No other person is
authorized to modify this limited warranty.
THANK YOU
Thank you for supporting Base. If you enjoy our product(s)
please share the love on social media with the hashtags
#Rowkin and #RowkInspired
@rowkininc
www.rowkin.com/support
Follow the Rowkin community at
www.rowkin.com/warranty
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