Royal Catering RCVG-40 - Troubleshooting; Problem diagnosis and solutions

e) Do not spray the device with a stream of water and do not immerse it in water.
f) Ensure that no water enters through the ventilation openings in the housing.
g) Regularly inspect the device for technical failure and damage.
h) Use a soft cloth and mild soap for cleaning.
i) Do not use sharp and/or metal objects for cleaning (e.g. a wire brush or metal
scraper) as these may damage the surface of the device.
j) Do not clean the unit with acidic substances, medical products, thinners, fuel,
oil or other chemicals as they may damage it.
k) In the case of the RCVG-41 model, it is possible to remove the gasket next to
the chamber in order to wipe away liquids and residues that may have escaped
from the vacuum bag during packing.
3.5. Troubleshooting
Problem
Possible cause
Action
The display shows “E”
(“E2” or “E3” for
RCVG-41 model)
Device overheated
Switch the device off and
unplug from the power
supply. Wait at least 20 min.
before restarting the device.
The device does not
turn on
No connection to power
source or damaged power
cord
Check the condition and
connection of the power
cord. Tighten the plug or
replace the cable,
depending on the fault.
The machine leaves a
lot of air in the
vacuum bag
Vacuum bag end is not in
vacuum chamber or is not
evenly placed; dirty device
or bag.
Make sure the bag is
inserted correctly; clean the
device or replace the bag.
Bag not tight
Sharp edges of the product
could perforate the bag
Replace the bag and repeat
vacuum packing process.
Fruit/vegetables are
spoiled
Food not scalded or frozen
properly (producing gas)
Open the bag and consume
the products if they are
suitable for consumption, or
dispose of the products. Do
not pack them again.
The device does not
withdraw air from
vacuum containers
• erroneous hose
connection;
• erroneous setting of the
knob in the container lid;
• check hose connection
and press in if necessary;
E• set the knob in the
correct position;