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ERROR CODES
AIR FRYER FREQUENTLY ASKED QUESTIONS
1. Can I prepare foods other than fried dishes with the Air Fryer function?
You can prepare a variety of dishes, including steaks, chops, burgers, and baked
goods. See online recipe book - www.russellhobbs.co.za
2. What do I do if the unit shuts down while
cooking?
As a safety feature, the air fryer function has an Auto Shut-Off device that prevents
damage from overheating. Unplug and allow the unit to cool down. Plug back in and
restart with the power button.
3. Does the unit need time to heat up?
Preheating is needed when you are cooking from a cold start, add 3 minutes to the
cooking time to compensate.
4. Is it possible to shut off the unit at any time?
Press the power button once or open the door.
5. Can I check the food during the cooking process?
You can remove the lid at any time while cooking is in progress. During this time,
you can flip the contents in the basket if need be to ensure even cooking. Time and
temperature will resume where you left off.
6. Is the DualChef dishwasher safe?
Only the accessories (inner pot, basket, steam rack) are dishwasher safe. The unit
itself containing the heating coil and electronics should never be submersed in
liquid of any kind or cleaned with anything more than a hot, moist cloth or
nonabrasive sponge with a small amount of mild detergent.
7. What happens if the unit still does not work after I have tried all the
troubleshooting suggestions?
Never attempt a home repair. Contact the manufacturer and follow the procedures
set forth by the warranty. Failure to do so could render your warranty null and void.
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