Russell Hobbs RHMO10

19
PROBLEM SOLVING
WARNING: To reduce the risk of personal injury, always unplug the microwave before
performing maintenance or trouble shooting checks.
The microwave oven may cause interference to your radio, TV or similar equipment. If this
happens , you can stop the interference by moving the radio, TV or equipment as far away
from your microwave oven as possible.
Problem Potential reason Potential solution
If the microwave
doesn’t work
1. Microwave is not
plugged in
Make sure the plug is plugged in securely
into the mains and the plug is switched
on. If it is not, remove the plug from the
socket, wait 10 seconds and plug it in again
securely.
2. Plug is not working
The plug socket that the microwave is
plugged into may have become faulty.
Plug the microwave into another known
good plug socket, ensure that the socket is
turned on and check if the microwave now
works.
3. The plug has a blown
fuse or the mains circuit
has a blown fuse/
tripped fuse
Check the plug for a blown circuit fuse or a
tripped main circuit breaker. If these seem
to be working properly, test the socket with
another appliance.
4. Microwave has
developed a fault
Contact customer services to talk through
the problem to see if any solution for the
fault can be found. If not and the product
is within its warranty period, then the
microwave should be returned to the retailer
it was purchased from for a replacement or
refund.
If the microwave
power will not work
1. Door is not closed
Make sure the door is securely closed.
Otherwise, the microwave will not engage
or operate.
2. The power has not
been set/the timer dial
has not been turned
Set the microwave power by pressing the
‘Power’ button. Select the time by turning
the dial and pressing Start to conrm
Not heating Magnetron not working
The component that produces the
microwaves is called a magnetron, if food
is not being heated or is ‘luke’ warm then
it is likely this component has developed a
fault. If the microwave is within its warranty
period, please contact customer services
for further advice or take the microwave
back to the retailer it was purchased from
for a refund or replacement.