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Rx Count Rx-4 - Troubleshooting Guide; No Power Issues; Counting Errors

Rx Count Rx-4
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Page 10
Rx Count Corporation
TROUBLESHOOTING GUIDE
No Power
- Check power cord and be sure it is firmly inserted into a working,
grounded AC outlet.
- Check fuse in rear of the unit. Replace with 1 amp fuse only.
Pills are dispensed but unit does not count, OR, Sensor Signal
Lamp stays ON
- Turn off power, clean Sensor (see Page 8)
Miscounts / Undercounts
- Make sure pills are on the Turntable before pressing START.
- Separator Tab is in the wrong position. Adjust the Separator Tab
position accordingly (See Page 4)
Unit Counts by itself
- Foreign material or pill residue may be triggering sensor. Turn off
power, clean Sensor (see Page 8)
Auto-Gate does not open
- Turn off power, clean Sensor (see Page 8)