Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, Saab recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine Saab
parts or recycled original Saab parts. Remember,
recycled parts will not be covered by your
Saab vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the
repair using aftermarket parts. Discuss this with
your repair professional, and insist on Genuine
Saab parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
Saab parts, even if your insurance coverage does
not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company. In
such cases, you can have control of the repair and
parts choices as long as cost stays within
reasonable limits.
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