SACKit Go 300 - Troubleshooting; Cleaning of the Product

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CLEANING OF THE PRODUCT
1. Please turn o SACKit Go 300 and remove it from the power supply before you clean it
2. Do not use any strong chemicals to clean the product as this may damage the surface or fabric.
3. Please use a damp coon- or microber cleaning cloth instead.
4. During cleaning please be aware to avoid water in the USB port or other openings. Large amounts
of water and uids may damage the SACKit Go 300.
NOTE: Avoid using sharp objects while cleaning the SACKit Go 300.
TROUBLESHOOTING
If you have trouble operang SACKit Go 300, please search the following opons for solving the problem.
If these soluons do not help x your problem, please contact our customer service at info@sackit.dk.
No sound from my SACKit Go 300
• Check if it says ”Mute” on your display. If so, press the Power buon (B) while playing radio.
• Try to increase the volume on your Bluetooth device or on the speaker.
My SACKit Go 300 is on but the display is o
• Press any buon to wake up the display.
• It is possible to set the display to switch o automacally in the event of inacvity. This is turned
o again under sengs.
My SACKit Go 300 make stac noise
• If you are using a Bluetooth connecon, then please make sure that the speaker and your Bluetooth
device is within 10 meters of each other.
• If you are using DAB+ or FM, then please check that the antenna is fully extended.
Bluetooth connecon failed
• Please make sure, that SACKit Go 300 is in correct Bluetooth pairing mode.
• Check if your SACKit Go 300 is already connected to another Bluetooth device. SACKit Go 300 can
only be connected to one device at a me.
• Please make sure, that the speaker and your Bluetooth device is within 10 meters of each other.
• Please make sure, that there is no obstrucons between the speaker and your Bluetooth device.
• Try connecng another Bluetooth device.
Failure in staon scanning in DAB+ or FM mode
• Check if the antenna is fully extended.
I cannot turn on/charge my SACKit Go 300
• Please make sure that the adapter and the charging cable is connected correctly.
• Please check the power adapters voltage and current and check if it matches with the requirements
of the SACKit Go 300.