SACKit Touch 400 - Troubleshooting; Connection Stability Issues; No Music Playback; Power On Issues

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TROUBLESHOOTING
If you have trouble operang SACKit Touch 400, please search the following opons for solving
the problem. If these soluons do not help x your problem, please contact our customer service at
info@sackit.dk.
I experience issues with stability and connecon
Try to delete the pairing between SACKit Touch 400 and your device on the device. You do this by
accessing the Bluetooth sengs on your device and choose “SACKit Touch 400”. Now pair
SACKit Touch 400 and your device by following the descripon found on page 6.
SACKit Touch 400 is not playing music while connected to my device
• Please check volume on your audio device to make sure it is outpung sound.
• If you use in-line please make sure that the 3.5mm plug is fully inserted into your audio device and
headset. And please make sure the headphone plug and audio device’s jack scks are clean
• If SACKit Touch 400 is used wirelessly and sll is not playing music, you manually have to choose
toplay from SACKit Touch 400 in your device sengs. Please refer to the instrucon of your
device orspecic app for further informaon.
I’m hearing a beep-sound in my headset
• When SACKit Touch 400 makes a beep-sound, they need recharging. Please charge your headphones
fully.
I don’t feel like SACKit Touch 400 is comfortable to wear
• Please adjust the length headband by pull/pushing the earcups to adjust to headset for a comfortable
t.
I can’t turn on my SACKit 400
• Please recharge your headset by leaving the headset in the charger for minimum 4 hours.