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If an error code is triggered, check the section 'Meaning of error codes' to
see what the code on the display means and what you can do. The
machine cannot be used when this icon is on the display.
Meaning of error codes
Error code
Problem Cause Possible solution
1 Coffee grinder blocked Coffee exit duct
clogged
Clean the coffee exit
duct thoroughly with
the handle of the
multifunctional tool or a
spoon handle.
3 - 4 The brew group cannot
be removed.
The brew group is not
positioned correctly.
Close the maintenance
door. Switch the
machine off and back
on again. Wait for the
‘machine ready’ icon on
the display and then
remove the brew group.
5 Water circuit problem There is air in the water
circuit.
Remove and place back
the water tank a couple
of times. Make sure you
insert it into the
machine properly.
Check if the water tank
compartment is clean.
Other error codes Switch the machine off
and switch it back on
again after 30 seconds.
Try this 2 or 3 times.
If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Philips Saeco hotline. Contact details can be found in the warranty booklet
or on www.saeco.com/support.
Troubleshooting
Problem
Cause Solution
The machine does not
switch on
The machine is disconnected or the
main switch is in the OFF position.
Check if the mains cord is inserted
correctly
Make sure the main switch is set in
ON position.
The machine is in DEMO
mode.
The standby button has been
pressed for more than 8 seconds.
Switch the machine off and then
on again using the main switch on
the back of the machine.
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