Sage the Tea Maker Compact - Troubleshooting Guide; Power and Control Issues; Operational and Performance Problems

11
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Troubleshooting
PROBLEM WHAT TO DO
The Tea Maker™
Compact does
not switch on
•
Check the power plug is securely inserted into the outlet.
•
Insert the power plug into an independent outlet.
•
Insert the power plug into a dierent outlet.
•
Reset the circuit breaker if necessary.
•
For additional safety the Tea Maker™ Compact is tted with a thermal
cut out. In the event of severe overheating, the Tea Maker™ Compact
will automatically shut down to prevent further damage
The Tea Maker™
Compact power base
does not illuminate
and functions cannot
be selected.
•
Remove the power plug from the wall outlet, then reinsert. Remove
and replace the glass jug from the power base. All buttons should
now illuminate and the Tea Maker™ Compact is ready for use.
The Tea Maker™
Compact does
not work
•
Check the glass jug is securely positioned on the power base.
I cannot select a
certain function
•
Certain features cannot be selected or changed during the heating
or brewing cycle. LED lights surrounding the buttons will indicate
the availability of the functions.
After boiling
water, bubbles
appear around the
temperature sensor
•
This is normal for the functionality of the Tea Maker™ Compact.
My tea tastes too
weak or too strong
•
Ensure the correct strength was selected prior to brewing.
•
Follow the cleaning instructions in this booklet.
The tea basket
is not moving
•
The tea basket will not move during the heat up cycle.
•
The tea basket will only start moving once the selected temperature has
been reached. The tea basket will remain lowered until the steeping time
has passed.
•
Remove the plug from the wall outlet, wait 10 seconds then reinsert the plug.
• A non-abrasive liquid cleanser or mild spray
solution may be used to avoid build-up of
stains on the basket. Apply the cleaner to the
sponge, not directly onto the basket surface,
before cleaning.
• Let all surfaces dry thoroughly before using.
CLEANING THE POWER BASE
• Wipe the power base with
a soft-damp sponge.
• Let all surfaces dry thoroughly prior to
inserting the power plug into the wall outlet.
STORAGE
• Ensure the Tea Maker™ Compact
is switched o, cleaned and completely
dry before storing.
• Ensure that the tea basket is correctly
assembled.
• Ensure that the jug lid is securely in place
on he glass jug.
• Wrap the power cord around the power cord
storage under the power base.
• Store the Tea Maker™ Compact upright on
the power base. Do not store anything on top.