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04/24/2019
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PROBLEM CAUSE ACTION / SOLUTION
Toiletdoesnotushorperformanceis
poor
Wastetankisfull Emptywastetankbeforecontinuingtousetoilet.
Clogatpumpinlet Clearclog.DONOTushforeighobjects.
Solidobjectinmacerator
DISABLEpower.Attempttoremoveobject.ifunsuccessful,
contactThetfordTecmaServcie(1-800-521-3032).DONOT
ushforeignobjects.
LowVoltage
Checkthattoiletsupplyvoltageis12V+/-2V(24V+/-2V)AND
thatthereisnomorethana10%decreaseinvoltagewhen
maceratorisrunning.Ifvoltagedecreasesmorethanthis,
theremaybeawiringproblemintheboat.
Waterdoesnotenterbowlduringush
or water add cycle
Watersupplylinekinkedornotconnected
Checkthatsupplylineisproperlyconnectedtofreshwater
supply.Checkforkinksinthesupplyline.
Nopowertowaterpump
Checkthatfuse/circuitbreakerhasnottripped.Ensureall
electricalconnectorstowaterpumparefullymated.
Watersupplyhasbeenturnedo Openwatersupplyvalvesorreconnectpowertosupplypump.
Solenoidnotpluggedintorelaymodule
(whereapplicable).
Ensurewiringharnesstosolenoidisfullyconnected.
Watercontinuesdrippingbrieyinto
bowlafterushcycleiscomplete
Toiletisinstalledbelowthewaterlinewith
ventedloopinwatersupplyline
Normaloperation–ifonlyasmallamountofwaterdripsfrom
thenozzle.
Bowldrainsdryafterush
Waterissiphoningoutofbowldueto
dischargehosepulleddown.
Dischargehosefrommaceratorpumpis
pulleddown.Straightenhosesothattopof
dischargehoseisinlinewithtoiletnozzle
Note: This Troubleshooting guide is intended to provide a basic service aid in the case of incorrect toilet operation. If the suggested actions above do
not resolve the issue, it may be necessary to bring unit in for professional service. Thetford Customer Service – 1-800-521-3032.
!
Type III MSD Waste Management System