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Samsung DCS KEYSET User Manual

Samsung DCS KEYSET
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SAMSUNG
DCS
KEYSET
USER GUIDE

Table of Contents

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Samsung DCS KEYSET Specifications

General IconGeneral
Programmable ButtonsYes
SpeakerphoneYes
Headset JackYes
Programmable KeysYes
Speed DialYes
Volume ControlYes
IntercomYes
Call TransferYes
ConferenceYes
HoldYes
RedialYes
Ring Tone SelectionYes
Wall MountableYes
Display TypeLCD
CompatibilitySamsung DCS Digital Phone System

Summary

Things You Should Know

Your DCS Keyphone System

Overview of different Samsung DCS keyphone systems and their designations.

Your DCS Keyset

Explanation of keysets, programmable keys, and key layouts.

System Access Codes

Information on default and custom system access codes for features.

Outside Calls

Making An Outside Call

Step-by-step guide on initiating an external call from the keyset.

Answering An Outside Call

Procedures for receiving and answering incoming external calls.

Internal Calls

Calling Other Extensions

Instructions for dialing and connecting to other extensions within the system.

Answering Internal Calls

Explains the different modes for answering internal calls (Ring, Voice Announce, Auto Answer).

Call Processing

System Hold

How to place a call on hold and retrieve it.

Exclusive Hold

How to hold a call so other users cannot access it.

Consultation Hold

How to place a call on hold to consult with another extension.

Transferring Calls

Procedures for transferring calls, both screened and blind.

Call Waiting

How to handle incoming calls when you are already on a call.

Conference Calls

Guide to setting up and managing multi-party conference calls.

Forwarding Calls

Forward All Calls

Instructions to forward all incoming calls to another extension.

Forward To An External Number

How to forward calls to a number outside the internal system.

Dialling Features

Speed Dialling

How to dial pre-programmed numbers quickly.

Programming Personal Speed Dial Numbers

Guide to saving frequently used numbers in a personal speed dial list.

One-Touch Speed Dialling

How to assign speed dial numbers to dedicated keys for quick dialing.

Voice Dialler

Recording a Voice Dialler Name

Instructions for recording a voice name for speed dialing.

Placing a Voice Dialler Call

How to initiate a call using voice commands.

Paging and Messaging

Making An Internal Page

How to make announcements to internal extensions.

Making An External Page

How to make announcements to external paging speakers.

Call Park and Page

How to park a call and page the intended recipient.

Convenience Features

Do Not Disturb (DND)

How to block incoming calls while allowing outgoing calls.

Account Codes

How to charge calls to a specific account using an ACCT key.

Locking Your Keyset

Options to restrict keyset usage when away from the desk (Unlocked, Locked All, Locked Out).

Off-Hook Voice Announcing (OHVA)

Making OHVA Calls

How to make voice announcements to busy extensions.

Receiving OHVA Calls

How to receive voice announcements while on an existing call.

Customising Your Keyset

Change Your Passcode

Instructions for changing the default 4-digit extension passcode.

Display Features

Call Progress Displays

How the keyset display provides information during call handling.

Directory Information

How names are assigned and displayed for extensions and outside lines.

Calling Line Identification Presentation (CLIP)

SYSTEM ACCESS CODES

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