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Samsung DS 5014 KEYSET User Manual

Samsung DS 5014 KEYSET
92 pages
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Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques-
tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA. SAM-
SUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from erroneous interpretation or
use of information presented in this manual.
OfficeServ
TM
7100
General Description
Home Page
Table of Contents

Table of Contents

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Samsung DS 5014 KEYSET Specifications

General IconGeneral
Ethernet Ports2
Power over Ethernet (PoE)Yes
SpeakerphoneYes
Headset JackYes
EHS SupportYes
DisplayLCD
Audio Codec SupportG.711, G.729
Power SupplyAC adapter

Summary

OfficeServ 7100 General Description

System Overview

1.1 GENERAL DESCRIPTION

Provides a general overview of the OfficeServ 7100 system's capabilities and convergence.

1.2 SIZE AND CONFIGURATION

Details the physical and logical size and configuration options of the OfficeServ 7100 system.

1.3 TECHNOLOGY

Explains the underlying technology, including memory and microprocessors used in the OfficeServ 7100.

1.4 PROGRAMMING

Covers system programming methods, installation tools, and user levels.

1.5 MIGRATION TO OfficeServ 7200 or OfficeServ 7400

Outlines the migration path from OfficeServ 7100 to larger systems.

Hardware Descriptions

2.1 SYSTEM CABINET

Describes the physical cabinet, slots, and mounting options for the OfficeServ 7100.

2.2 PROCESSOR CARDS

Details the main processor card (MP10) and its functions.

2.2.1 EMBEDDED APPLICATIONS

Explains embedded features like Voicemail/Auto Attendant and Media Gateway Interface.

2.2.2 MULTIMEDIA PLUS

Describes the Multimedia Plus (MMC+) card and its role in system software and data storage.

2.3 INTERFACE CARDS

Covers UNI cards for connecting telephones and stations.

2.4 DAUGHTERBOARD CARDS

Details daughter boards like 4DLM, 4SLM, 4TRM, and 4SWM.

2.5 OfficeServ 7200/OfficeServ 7400 TRUNK CARDS

Describes trunk cards compatible with the OfficeServ 7100.

2.6 OfficeServ 7200/OfficeServ 7400 VoIP CARDS

Discusses VoIP cards like MGI-16.

2.7 OfficeServ 7200/OfficeServ 7400 STATION CARDS

Lists station cards such as 8DLI, 16DLI2, 8SLI.

2.8 STATION EQUIPMENT

Details various station equipment like keysets and add-on modules.

2.8.1 DS 5000 SERIES EQUIPMENT

Describes DS 5000 series keysets and accessories.

2.8.2 IDCS SERIES EQUIPMENT

Covers iDCS series keysets and their add-on modules.

2.8.3 OfficeServ™™ ITP-5100 SERIES EQUIPMENT

Details ITP-5100 series IP keysets and accessories.

2.8.4 OfficeServ™™ SOFTPHONE

Explains the OfficeServ Softphone application for computers.

2.8.5 OfficeServ™™ Wireless

Describes wireless LAN access points and features.

Specifications

3.1 ELECTRICAL SPECIFICATIONS

Details electrical ratings, including power supply I/O voltage.

3.2 DIMENSIONS

Provides physical dimensions for the OfficeServ 7100 Main Cabinet.

3.3 ENVIRONMENTAL LIMITS

Lists operating and storage temperature, and humidity limits.

3.4 CABLE REQUIREMENTS

Specifies cable types, AWG, and maximum lengths for connections.

3.5 RINGS AND TONES

Covers ring cycles and system tones used by the OfficeServ 7100.

3.5.1 RING CYCLES

Details the ON/OFF cycles for various system rings.

3.5.1a SYSTEM RING CYCLES

Lists specific ON/OFF cycle times for trunk, station, door, and alarm rings.

3.5.2 RING

Provides output voltage and frequency for ring signals.

3.5.3 SYSTEM TONES

Lists system tones and their ON/OFF cycles.

3.6 KEYSET LED INDICATIONS

Explains the meaning of keyset LED colors and patterns.

Business Feature Package

SYSTEM FEATURES

Lists and describes various system-wide features.

4.1 SYSTEM FEATURE DESCRIPTIONS

Provides detailed explanations of system features.

4.2 STATION FEATURES DESCRIPTIONS

Details features applicable to individual stations and keysets.

4.3 DISPLAY FEATURES DESCRIPTIONS

Explains features that utilize the keyset display.

4.4 AUTOMATED ATTENDANT FEATURES DESCRIPTIONS

Covers features related to the Automated Attendant system.

4.5 VOICE MAIL FEATURES DESCRIPTIONS

Details the functionalities of the voicemail system.

4.6 SAMPLE SMDR PRINTOUT (WITHOUT CALLER ID)

Example of SMDR report without caller ID information.

4.7 SAMPLE SMDR PRINTOUT (WITH CALLER ID/ANI NUMBER)

Example of SMDR report with caller ID/ANI information.

4.8 SAMPLE OF UCD EMBEDDED REPORT

Example of a Uniform Call Distribution (UCD) embedded report.

4.9 UCD CALL STATISTICS

Explains various call statistics for UCD groups.

4.10 UCD AGENT STATISTICS

Details statistics related to agents in UCD groups.

4.11 SAMPLE TRAFFIC REPORT

Provides a sample traffic report for system usage.

4.12 TRAFFIC REPORT OVERVIEW

Explains the components and meaning of traffic reports.

General User Information

5.1 RADIO FREQUENCY INTERFERENCE

Discusses FCC compliance and potential radio frequency interference.

5.2 FCC REQUIREMENTS

Outlines FCC Part 68 compliance and requirements.

5.3 TELEPHONE COMPANY INTERFACES

Details interfaces with telephone company circuits and jacks.

5.4 MUSIC ON HOLD WARNING

Warns about potential copyright licensing for Music on Hold.

5.5 DISA WARNING

Provides warnings and recommendations for using the DISA feature.

5.6 UNDERWRITERS LABORATORIES

States compliance with Underwriters Laboratories safety standards.

Key Systems Limited Warranty

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