Samsung DS 5021D KEYSET User Manual

Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques-
tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA. SAM-
SUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from erroneous interpretation or
use of information presented in this manual.
OfficeServ
TM
7100
General Description
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Table of Contents

Samsung DS 5021D KEYSET Specifications

General

Brand	Samsung
Model	DS 5021D KEYSET
Category	IP Phone
Language	English

Summary

System Overview

General Description

Provides a comprehensive overview of the OfficeServ 7100 system's capabilities and core functions.

Size and Configuration

Details the physical dimensions, cabinet structure, and various configuration options available.

Programming

Covers system programming features and tools for configuration and management.

Hardware Descriptions

System Cabinet

Processor Cards

Details the main processor card (MP10) and its functionalities.

Interface Cards

Daughterboard Cards

Station Equipment

Business Feature Package

System Features

Provides a comprehensive list and descriptions of system-level features.

System Feature Descriptions

Detailed explanations of various system features like Account Codes.

Auto Attendant

Describes the Auto Attendant functionality and its features.

Caller Identification

Explains methods for identifying incoming callers and related features.

Station Features

Station Features Descriptions

Detailed descriptions of various station features and capabilities.

Call Forwarding

Covers call redirection to other destinations based on conditions.

Call Pickup

Display Features

Display Features Descriptions

Detailed descriptions of keyset display features and information.

Caller ID Information

Name / Number Display

Automated Attendant Features

Automated Attendant Features Descriptions

Detailed descriptions of automated attendant features.

Voice Mail Features

Voice Mail Features Descriptions

Detailed descriptions of various voicemail features.

UCD Call Statistics

UCD Call Statistics

Details statistics for UCD calls like queue time and abandoned calls.

UCD Agent Statistics

UCD Agent Statistics

Warranty Information

Samsung Telecommunications America Key Systems Limited Warranty

Details the limited warranty terms, coverage, and claim procedures.