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Samsung OfficeServ SMT-I5220 User Manual

Samsung OfficeServ SMT-I5220
53 pages
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smt_5220_user_guide.qxp 4/26/2010 2:48 PM Page 1
SMT-i5220
/2010
For
OfficeServ7000 Series Systems
Keyset User Guide
smt_5220_user_guide.qxp 4/26/2010 2:48 PM Page 1

Table of Contents

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Samsung OfficeServ SMT-I5220 Specifications

General IconGeneral
DisplayLCD
SpeakerphoneYes
Humidity10% to 90% (non-condensing)
Ethernet Ports2 (10/100 Mbps)
Network InterfaceEthernet
Power over EthernetYes
Power SupplyAC adapter
Number of Lines6
Supported ProtocolsSIP
CodecsG.711, G.729
Operating Temperature0°C to 40°C

Summary

About This Book

Preparation

Steps for unpacking, installing the phone, and optional equipment.

Section 1. Caution and Preparation

Caution

Detailed safety instructions and warnings for using the phone.

Preparation

Phone Installation

Step-by-step guide for connecting the phone body and handset.

Section 2. Phone Functions

Key Functions

Text Input Method

Description of Icons

Navigation Button and Selector Switch for FWD/DND/Absent MSG

SMT-i5220 Setup

Initializing the SMT-i5220

Steps for initial setup, including network and server address entry.

Setup Mode

Procedure to enter setup mode and navigate configuration menus.

Easy Install Wizard

Selecting the Static IP Option

Setting Up Hot Desking [Idle Login]

Configuration Menu Structure

Section 3. Frequently Used Feature Operation

Extension Log In & Out [Hot Desking]

Procedure for logging into and out of the keyset for hot desking.

Placing Calls

Detailed steps for making outside and internal calls.

Internal Calls

Answering Calls

Placing a Call on Hold

Transferring Calls

Transferring with Camp-On

Call Waiting

Conference Calls

Forwarding Calls

Func. Soft Button

AOM Soft Button

Section 4. Phone Features

Phonebook

2. Call Log

3. Messages

4. Short Message (SMS)

4. Conference [Group]

Creating Conference Group

Steps to set up a conference call with multiple parties.

6. Phone

7. Settings

Section 5. OfficeServ™ 7000 System Features

Func. Soft Button

AOM Soft Button

Outside Calls

Busy Line Queuing with Callback

Requesting a callback when a line is busy.

Busy Station Callback

Requesting a callback from a busy internal station.

Busy Station Camp-On

Manually camping on to a busy station without waiting for callback.

Auto Camp-On

Intercom Calls

Call Processing

System Hold

Placing a call on hold and retrieving it.

Exclusive Hold

Placing a call on hold so only the user can retrieve it.

Remote Hold

Placing a call on hold at another station.

Consultation Hold

Placing a call on hold to consult with another extension.

Retrieving Calls Held at Another Station [Hold Pickup]

Picking up calls that are held at other stations.

Call Transfer

Transfer with Camp-On

Transferring calls with camp-on capability to busy stations.

Transfer to Voice Mail

Call Forward Options

Station Call Pickup

Group Call Pickup

My Group Pickup

Privacy Release

Dialing Features

Speed Dialing

Using system-wide and personal speed dial lists.

Programming Personal Speed Dial Numbers

Setting up personal speed dial numbers and names.

Directory Dialing

Dialing numbers using station, personal, or system directories.

Automatic Redial/Retry

Paging and Messaging

Making an Internal Page

Making announcements to internal extensions via speakers.

Making an External Page

Making announcements to external paging systems.

All Page

Paging all designated keysets and external zones simultaneously.

Meet Me Page

Call Park and Page

Manual Park Orbits

Manually parking calls in orbits and paging to retrieve them.

Automatic Park with Page Button

Automatically parking calls and paging for retrieval.

Setting a Message Indication

Canceling Messages

Returning Messages

Programmed Messages

Convenience Features

Logging In and Out

Procedure for logging into and out of the keyset.

Do Not Disturb

Blocking incoming calls to the keyset.

One Time DND

Temporarily enabling Do Not Disturb for the current call.

Executive/Secretary [Hot Line]

Account Codes

Locking Your Keyset

Off-Hook Voice Announce

OHVA Block

OHVA Reject

In Group/Out of Group

Customizing Your Keyset

Set Answer Mode (Intercom)

Set Answer Mode (CO)

Automatic Hold

Hot Keypad

Caller ID Review All

Secure OHVA

Configure Mobile Extensions [MOBEX]

Personal Speed Dial Names

Managing Programmable Key Assignments

Caller ID

Selecting Your Caller ID Display

Choosing how Caller ID information is displayed for incoming calls.

Feature Access Codes

Samsung Voicemail

Accessing Your Mailbox

Steps for accessing voicemail from inside or outside the office.

Listen to Your Messages

Subscriber Services Menu

Record and Send a Message

4 Access Manager

5 Personal Greetings

5 Call Screening Greeting

6 Edit Personal Greetings

7 Edit Mailbox Greeting

6 Mailbox Administration

9 Message Broadcast

Personal Services

Personal Administration Settings

1 Setting your Password

Changing the voicemail access password.

2 Recording your Name

Recording your name for directory and system use.

3 Entering your Directory Name

Entering a directory name for callers to find you.

Keyset User Features

AME Password

Requiring station password to listen to messages.

Shortcuts

Interactive Displays

E-Mail Gateway (EMG)

Personal Speed Dial Numbers

Features and Specifications

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