Samsung DW80M2020US - User Manual

Samsung DW80M2020US

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Dishwasher

user manual

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Thank you for purchasing this Samsung product.

DW80M2020 Series

DD81-02367A-01

Table of Contents

Other manuals for Samsung DW80M2020US

Service Manual50 pages

Questions and Answers

M
Mary McdonaldSep 12, 2025
What to do if the non-water switch doesn't work on my Samsung DW80M2020US?
- M
  michelle22Sep 12, 2025
  If the non-water switch isn't working during the pre-wash phase of your Samsung Dishwasher, it could be due to several reasons. First, check if the water supply pressure is low and ensure the water supply valve is open. If these are fine, the non-water switch itself might be broken and need replacing. Also, the wash pump might not be working, or there could be issues with the Main PBA. Inspect or replace the Main PBA.
T
Tammy HuntAug 23, 2025
Why Samsung DW80M2020US does not dry dishes well?
- M
  Mary DeleonAug 23, 2025
  If your Samsung Dishwasher isn't drying dishes effectively, start by checking the rinse aid dispenser and adding a liquid rinse aid if it's empty. Ensure the water supply line is connected to a hot water source and consider using rinse aid with the Sanitize option. Avoid overloading the dishwasher, as proper loading affects drying performance. Also, after the cycle finishes, empty the lower rack first, then the upper rack to prevent water from dripping onto the lower rack's dishes.
R
Renee JonesAug 25, 2025
Why is my Samsung Dishwasher so noisy?
- B
  Brian Sexton DVMAug 25, 2025
  If your Samsung Dishwasher is too noisy, first understand that some noise is normal when the dispenser cover opens and the drain pump operates early in the cycle. Ensure the dishwasher is level. If there's a foreign material (like a screw or plastic piece) in the pump chamber, contact a qualified service technician to remove it. If you hear a chopping sound because a nozzle is hitting the dishes, rearrange the dishes.
C
Cheryl NunezAug 26, 2025
How to fix a Samsung Dishwasher when the thermistor has a short-circuit failure?
- C
  Cynthia WarrenAug 26, 2025
  If the thermistor in your Samsung Dishwasher experiences a short-circuit failure, the thermistor is likely broken and needs to be replaced. Alternatively, the main PBA might be failing to detect the pulse, requiring inspection or replacement.
A
Ashley BatesAug 29, 2025
Why is my Samsung DW80M2020US taking so long to wash?
- L
  Larry WrightAug 29, 2025
  If a Samsung Dishwasher cycle is taking too long, the issue might be the water supply. Check if the water supply line is connected to a hot water supply, because additional time is required to heat cold water.
K
Kevin MyersAug 31, 2025
How to get rid of bad odor in Samsung DW80M2020US?
- D
  David BaxterAug 31, 2025
  If your Samsung Dishwasher has a bad odor, there are a couple of things you can try. If water was left over from an incomplete cycle, insert detergent without loading dishes and run the Normal cycle to clean the dishwasher. Alternatively, with the dishwasher empty and no detergent, place a glass with 8 ounces of vinegar upright into the lower rack, and then run a Normal cycle.
E
Erin LaraNov 26, 2025
Why is my Samsung DW80M2020US leaving food particles on dishes?
- T
  Teresa KellerNov 27, 2025
  If your Samsung Dishwasher isn't cleaning dishes properly, several factors could be at play. Ensure you've selected the appropriate cycle for the load size and soil level, as indicated in the manual. Verify that the water supply line is connected to a hot water source, ideally around 120 °F (49 °C). Check that the water pressure is between 20 and 120 psi (140 - 830 kPa). Use a high-quality, fresh detergent along with a rinse aid. Make sure you're using automatic dishwasher detergent, preferably a powder or gel type. Also, confirm that large items aren't blocking the detergent dispenser. Check and add rinse aid to the dispenser, using a liquid type. Finally, ensure the nozzles are clean and that the dishes are loaded properly, allowing the nozzles to rotate freely and the detergent dispense...
J
John BishopSep 13, 2025
What to do if the high-water float switch is activated repeatedly on a Samsung Dishwasher?
- S
  Sydney DuranSep 13, 2025
  If the high-water float switch in your Samsung Dishwasher is activated for 5 seconds, five times in a row, it could mean the switch itself is broken and needs replacement. Another possibility is that the water valve is stuck open and cannot be closed; check and resolve any issues with the water valve. Additionally, there might be problems with the Main PBA, so inspect or replace it if necessary.
J
John ThomasSep 10, 2025
Why Samsung DW80M2020US Dishwasher not heating up?
- L
  Lori NealSep 10, 2025
  If your Samsung Dishwasher isn't reaching the expected temperature after 60 minutes of heating, several factors could be responsible. The heater itself might be faulty and need replacement. The thermistor could be malfunctioning, requiring inspection or replacement. Other potential causes include problems with the Main PBA, a failure in the case brake to detect the pulse, a malfunctioning water valve, a broken overflow sensor, or a water leakage. Check for and resolve any water leakage.
L
Lindsay StewartSep 6, 2025
What to do if a Samsung DW80M2020US Dishwasher nozzle does not rotate smoothly?
- D
  Dr. Erica Sullivan MDSep 6, 2025
  If a nozzle in your Samsung Dishwasher isn't rotating smoothly, it might be due to a clogged nozzle hole. Clean the nozzle hole. Alternatively, the nozzle could be blocked by a dish or pot. After loading dishes, rotate the nozzles by hand to check for any interference.

Summary

Safety Information

Important Safety Instructions

Explains safety symbols, warnings, and essential precautions for using the dishwasher.

Before Using Your Dishwasher

Usage Precautions and Hazards

Highlights critical safety warnings like tip-over and electric shock hazards before operation.

Setting Up Your Dishwasher

Unpacking and Parts Check

Guide to unpacking the dishwasher and verifying all included parts are present.

Control Panel Overview

Explains the function of each button and indicator on the dishwasher's control panel.

Cycle Selection Guide

Details how to select the appropriate wash cycle based on dish soil level.

Installation Requirements

Details electrical, grounding, water supply, and flooring requirements for proper installation.

Using Your Dishwasher

Basic Operation and Loading

Provides basic operation steps, touch control usage, and dish loading recommendations.

Detergent and Rinse Aid Usage

Explains how to use detergent and fill the rinse aid reservoir for best results.

Cleaning and Maintenance

Component Cleaning Procedures

Procedures for cleaning the dishwasher's exterior, interior, filters, and spray nozzles.

Storing the Dishwasher

Steps for properly draining and disconnecting the dishwasher for extended storage.

Cycles

Cycle Chart and Options

A detailed chart outlining different wash cycles, temperatures, water usage, and times.

Troubleshooting

Common Issues and Solutions

Addresses common dishwasher problems and provides step-by-step solutions.

Information Codes

Explains error codes displayed on the control panel for diagnosing issues.

Appendix

Environmental and Specifications

Information on environmentally responsible disposal and product technical specifications.

Summary

Safety Information

Important Safety Instructions

Explains safety symbols, warnings, and essential precautions for using the dishwasher.

Before Using Your Dishwasher

Usage Precautions and Hazards

Highlights critical safety warnings like tip-over and electric shock hazards before operation.

Setting Up Your Dishwasher

Unpacking and Parts Check

Guide to unpacking the dishwasher and verifying all included parts are present.

Control Panel Overview

Explains the function of each button and indicator on the dishwasher's control panel.

Cycle Selection Guide

Details how to select the appropriate wash cycle based on dish soil level.

Installation Requirements

Details electrical, grounding, water supply, and flooring requirements for proper installation.

Using Your Dishwasher

Basic Operation and Loading

Provides basic operation steps, touch control usage, and dish loading recommendations.

Detergent and Rinse Aid Usage

Explains how to use detergent and fill the rinse aid reservoir for best results.

Cleaning and Maintenance

Component Cleaning Procedures

Procedures for cleaning the dishwasher's exterior, interior, filters, and spray nozzles.

Storing the Dishwasher

Steps for properly draining and disconnecting the dishwasher for extended storage.

Cycles

Cycle Chart and Options

A detailed chart outlining different wash cycles, temperatures, water usage, and times.

Troubleshooting

Common Issues and Solutions

Addresses common dishwasher problems and provides step-by-step solutions.

Information Codes

Explains error codes displayed on the control panel for diagnosing issues.

Appendix

Environmental and Specifications

Information on environmentally responsible disposal and product technical specifications.

Samsung DW80M2020US Specifications

General

Type	Built-In
Color	Stainless Steel
Number of Wash Cycles	4
Noise Level	55 dBA
Capacity	14 Place Settings
Energy Star Certified	Yes
Drying System	Heated Dry
Water Consumption	3.5 gallons per cycle

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