Samsung DW80M9960UG User Manual

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Dishwasher

user manual

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Thank you for purchasing this Samsung product.

DW80M9* Series

DW9900M_DD68-00184A-06_EN.indd 1DW9900M_DD68-00184A-06_EN.indd 1 2018-10-12  11:55:062018-10-12  11:55:06

Table of Contents

Questions and Answers:

B
Bryan ThomasAug 20, 2025
Why Samsung DW80M9960UG will not start?
- L
  Lisa FreyAug 20, 2025
  Your Samsung Dishwasher might not start due to several reasons: * The door isn't completely closed. Ensure the door is properly latched and closed, and that the Upper Rack is correctly joined with the Duct Nozzle, and is not crooked or unbalanced. * No cycle is selected, so select a proper cycle. * The power cable isn't connected properly; connect it correctly. * The water supply is off; check if the water supply valve is open. * The Control Panel is locked. * A circuit breaker is open; try resetting it.
A
Angela FrancisAug 25, 2025
How to make Samsung DW80M9960UG Dishwasher dry dishes better?
- H
  Heather WilliamsAug 25, 2025
  To improve drying in your Samsung Dishwasher: * Make sure that there is rinse aid in the dispenser and that it is liquid type. * Connect the dishwasher to a hot water supply and use rinse aid with the Sanitize option. * Avoid overloading the dishwasher and load dishes as recommended. * Empty the lower rack first, then the upper rack after the cycle to prevent water from dripping onto the lower dishes. * Ensure Auto Release™ Dry is turned on by pressing the Lower + Hi-Temp Wash buttons for 3 seconds and selecting "A1".
M
Melissa MorrowAug 27, 2025
Why is Samsung Dishwasher too noisy?
- D
  Daniel HughesAug 27, 2025
  If your Samsung Dishwasher is too noisy: * The sound might be normal operation when the dispenser cover opens and the drain pump operates early in the cycle. * Ensure the dishwasher is level. * If there's foreign material in the pump chamber, contact a qualified service technician to remove it. * Rearrange the dishes if a nozzle is bumping against them, causing a ‘chopping’ sound.
M
Melissa AllenAug 28, 2025
Why I cannot close the door of my Samsung DW80M9960UG Dishwasher?
- A
  anthonystoneAug 28, 2025
  If you cannot close the door of your Samsung Dishwasher, it may be because the Auto Release™ Dry mode is in operation. Once the door opens in this mode, it cannot be closed manually for the next 2 minutes. You may close it after this time.
V
Vanessa ReedAug 30, 2025
What to do if my Samsung Dishwasher will not start?
- E
  Erin BakerAug 30, 2025
  If your Samsung Dishwasher won't start, several factors could be at play. First, ensure the door is completely closed and latched, and that the Upper Rack is correctly aligned with the Duct Nozzle, without being crooked or unbalanced. Next, verify that you've selected an appropriate cycle. Check that the power cable is properly connected and the water supply valve is open. Also, the Control Panel might be locked, so try unlocking the Control Lock. Finally, check your circuit breaker and reset it if necessary.
V
Vanessa MorrowSep 1, 2025
What to do if Samsung DW80M9960UG leaves glasses with a light film?
- T
  tolsonSep 1, 2025
  If your Samsung Dishwasher is leaving a light film on glasses: * The water might be too soft and too much detergent was used. Try underloading the dishwasher and using a rinse aid. * Aluminum dishes might have been included in the wash load. Remove the marks on the dishes using a low sensitivity cleaner.
T
Taylor HuntSep 3, 2025
Why Samsung DW80M9960UG leaves a yellow or brown film inside?
- L
  Laura GilbertSep 3, 2025
  A yellow or brown film inside your Samsung Dishwasher is likely due to coffee and tea soils. Remove these soils using a spot cleaner.
B
Bradley PowersSep 5, 2025
What to do if water won’t pump out of the Samsung DW80M9960UG Dishwasher?
- B
  Brianna GoldenSep 5, 2025
  If water won’t pump out of your Samsung Dishwasher, the drain may be clogged. Clean the drain pump by removing the drain-pump cover.
P
Philip HallSep 7, 2025
Why is my Samsung DW80M9960UG taking so long to complete a cycle?
- D
  Danielle DavisSep 7, 2025
  If your Samsung Dishwasher cycle is taking longer than expected, the issue might be that it's connected to a cold water supply. For optimal performance, the dishwasher should be connected to a hot water supply. If it's connected to cold water, the dishwasher needs extra time to heat the water, which extends the cycle duration.
C
Cynthia WebsterSep 9, 2025
Why is my Samsung DW80M9960UG taking too long?
- J
  Joseph ChapmanSep 9, 2025
  If your Samsung Dishwasher is taking too long to complete a cycle, it might be connected to a cold water supply. To ensure proper operation, connect it to a hot water supply, as using cold water requires additional time to heat it.

Samsung DW80M9960UG Specifications

General

Style	built-in dishwashers
Color	black stainless steel
Load Capacity	15
Number of Cycles	7
Cycle Selections	auto, normal, heavy, delicate, express 60, rinse only, self clean
Options/Settings	lower rack, zone booster, speed booster, hi-temp wash, sanitize, delay start
Delay Start	yes
Child Lock	yes
Number of Racks	3
Sanitize Settings	yes
Wi-Fi	wi-fi
Smart Home	true, amazon alexa, google assistant, nest, smartthings
Annual Energy Consumption	239 kilowatt hours

Weight and Dimensions

Depth	25 inches
Height	35 inches
Width	23 7/8 inches
Net Weight	95 pounds

Summary

Safety Information

General Safety Precautions

Key safety instructions, warnings, and cautions for operating the dishwasher.

Specific Warnings and Notices

Details California Proposition 65, FCC/IC compliance, and radiation exposure guidelines.

Pre-Operation Safety Checks

Critical safety points and hazards to consider before the first use of the appliance.

Setup and Installation

Unpacking and Parts Verification

Instructions for unpacking the dishwasher and confirming all necessary parts are received.

Installation Requirements

Specifies electrical, water supply, and flooring needs for correct and safe installation.

Dishwasher Operation

Control Panel and Basic Operation

Overview of the control panel, power, cycle selection, and basic startup procedures.

Wash Cycles and Options

Details all available wash cycles (Auto, Normal, etc.) and optional features like Sanitize.

Loading, Racks, and Advanced Features

Guides on rack adjustments, loading, specialized racks, Smart Home, and Auto Release.

Detergent and Rinse Aid Usage

Proper methods for filling detergent dispenser and rinse aid reservoir for optimal cleaning.

Cleaning and Maintenance

Exterior and Interior Cleaning

Procedures for cleaning the dishwasher's external surfaces and internal tub.

Component Cleaning

Steps to clean wash nozzles, filter, and drain pump for optimal performance.

Troubleshooting and Cycles

Cycle Chart and Information

Details wash cycles, temperatures, water usage, and optional steps.

Problem Diagnosis and Solutions

Guides to diagnose and fix common problems like not starting, poor cleaning, or errors.

Error Codes and Smart Control Issues

Explains control panel error codes and troubleshooting for Smart Control connection.

Appendix and Warranty

Specifications and Disposal

Lists product specifications and provides guidance on environmentally responsible disposal.

Warranty Terms and Service

Outlines the limited warranty terms, coverage, exclusions, and how to claim service.

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