Samsung Executive MOBEX

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Executive MOBEX

User Guide

March 2011

Samsung Telecommunications America reserves the right without prior notice to revise information in

this guide for any reason. Samsung Tele com mu ni ca tions America also re serves the right without prior

notice to make changes in design or components of equipment as engineering and man u fac tur ing

may warrant. Samsung Telecommunications America disclaims all liabilities for damages arising from

the erroneous interpretation or use of information presented in this guide.

for

OfficeServ

™ 7000 Series

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Summary

About This Book

Things You Should Know

User Orientation

Explains the two ways your phone interfaces with the system.

C.O. Lines

Defines C.O. lines and how they are accessed for outside calls.

Connecting to the System

Connecting During a MOBEX Call

How to initiate system connection during an incoming MOBEX call using an access code.

Connecting by Calling In to the System

Describes logging into the system by dialing in via automatic or manual methods.

System Tones

Dial Tone

Describes the continuous dial tone indicating readiness to dial.

Ringback Tone

Indicates the station you dialed is ringing.

Busy Tone

Indicates the station you dialed is busy.

DND;No More Calls Tone

Fast busy tone for Do Not Disturb or unreachable stations.

Transfer;Conference Tone

Indicates a call is on hold for transfer or conference.

Confirmation Tone

Short beeps indicating feature setup or cancellation.

Error Tone

Distinctive tone for incorrect operations.

Making an Outside Call

Authorization Code for Outside Calls

Steps for using authorization codes before making an outside call.

Account Code for Outside Calls

Steps for using account codes before making an outside call.

Intercom Calls

Calling Other Stations

How to dial another extension or group number for an intercom call.

Busy Station Camp-On

Method to alert a busy station and wait for it to become available.

Calling Your System Operator

How to contact the system operator or a specific operator.

Call Processing

Retrieving Calls on Hold

Procedure to pick up calls held by other stations.

Transferring Calls

Explains screened and blind call transfers.

Transfer with Camp-On

How to transfer a call to a busy station and camp it on.

Setting Up a Conference

Dropping a Party from Conference

Instructions on how to remove a participant from a conference call.

Forwarding Your Calls

Forward All Calls

How to redirect all incoming calls to another number.

Forward Busy

How to redirect calls when the line is busy.

Forward No Answer

How to redirect calls when there is no answer.

Forward No Answer;Busy

How to redirect calls when busy or no answer.

Station Call Pickup

How to answer a call ringing at another station.

Group Call Pickup

Group Numbers

Lists group numbers for pickup functionality.

Dialing Features

Speed Dialing

How to use system-wide and personal speed dial lists.

Programming Personal Speed Dial Numbers

Instructions for programming personal speed dial entries.

Last Number Redial

How to redial the last dialed telephone number.

Paging and Messaging

Making an Internal Page

How to make an announcement through internal keyet speakers.

Making an External Page

How to make an announcement through external paging speakers.

All Page

How to page all internal and external zones simultaneously.

Meet Me Page;Answer

How to initiate a page and have the recipient dial a specific code to connect.

Call Park and Page

How to park an outside call and page the recipient.

Retrieving a Parked Call