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Samsung Falcon - User Manual

Samsung Falcon
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SAMSUNG
DCS COMPACT SYSTEM
June 2001
FALCON
KEYSET USER GUIDE
Every effort has been made to eliminate errors and ambiguities in the information contained in this
guide. Any questions concerning information presented here should be directed to SAMSUNG TELE-
COMMUNICATIONS AMERICA, 2700 N.W. 87th Avenue, Miami, FL 33172, telephone (305) 592-2900.
SAMSUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from the
erroneous interpretation or use of information presented in this guide.

Table of Contents

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Summary

THINGS YOU SHOULD KNOW

USER ORIENTATION AND CALL INDICATIONS

Explains keysets, line types, and how call status is indicated.

KEYSET OPERATION BASICS

Covers speakerphone usage and volume controls.

TERMINAL STATUS INDICATOR

Explains the tri-colored indicator light and its status meanings.

KEYSET COMPONENTS AND SYSTEM TONES

28 BUTTON FALCON KEYSET OVERVIEW

Details the display, keys, and components of the 28-button keyset.

SYSTEM TONES

Describes various system tones like dial tone, ringback, and busy tone.

OTHER FALCON KEYSET MODELS

18 BUTTON FALCON KEYSET OVERVIEW

Details the display, keys, and components of the 18-button keyset.

8 BUTTON FALCON KEYSET OVERVIEW

Details the display, keys, and components of the 8-button keyset.

KEYSET EXPANSION MODULES

64 BUTTON FALCON AOM

Describes the 64-button Add-On Module and its programmable keys.

KEYSET DAUGHTER MODULES

Discusses the three types of daughter modules (FKDBD, FKDBS, FKDBF).

KEYSET ASSEMBLY AND MODULE INSTALLATION

ASSEMBLING YOUR KEYSET

Step-by-step instructions for assembling the keyset.

ADDING A KEYSET DAUGHTERBOARD MODULE

Instructions for installing a daughterboard module onto the keyset.

OUTSIDE CALLS

CALL HANDLING PROCEDURES

Steps for making, answering, and queuing outside calls.

CALL RECALL AND FLASHING

Procedures for recalling dial tone and sending a flash signal.

INTERCOM CALLS

MAKING AND ANSWERING INTERCOM CALLS

Steps for dialing, answering, and managing internal calls.

SPECIAL INTERCOM MODES

Explains Voice Announce, Auto Answer, Busy Station handling, and calling the operator.

CALL PROCESSING BASICS

HOLDING AND RECALLING CALLS

How to place calls on hold and retrieve them, including recall.

TRANSFERRING AND CONSULTATION CALLS

How to transfer calls and perform consultation holds.

ADVANCED CALL PROCESSING

TRANSFERRING, CALL WAITING, AND CONFERENCING

How to transfer calls with camp-on, handle call waiting, and set up conferences.

CALL FORWARDING OVERVIEW

Introduction to call forwarding features.

CALL FORWARDING OPTIONS

UNCONDITIONAL AND FOLLOW ME FORWARDING

How to forward all calls or follow your extension.

CONDITIONAL AND EXTERNAL FORWARDING

How to forward calls based on busy/no answer, externally, or when DND is active.

CALL PICKUP AND DIALING FEATURES

CALL PICKUP METHODS

How to pick up station or group calls.

SPEED DIALING AND PROGRAMMING

How to use and program speed dial numbers.

DIALING FEATURE DETAILS

SPEED DIALING AND REDIALING

Covers one-touch speed dialing, last number redial, and saving numbers.

ADVANCED DIALING FEATURES

Explains chain dialing, automatic redial, and pulse-to-tone conversion.

PAGING AND MESSAGING FEATURES

PAGING PROCEDURES

How to make internal, external, and all pages, plus meet me pages.

MESSAGE INDICATIONS

How to leave and retrieve message indications.

MESSAGE MANAGEMENT AND CONVENIENCE FEATURES

MESSAGE HANDLING AND PROGRAMMED MESSAGES

How to cancel, return, and use programmed messages.

CONVENIENCE FEATURES

How to use Do Not Disturb, Mute, and Background Music.

ADVANCED KEYSET FEATURES

ALARMS, DOOR PHONES, AND HOT LINES

How to set alarms, answer door phones, and use hot lines.

GROUP LISTENING AND ACCOUNT CODES

How to use group listening and charge calls to accounts.

KEYSET SECURITY AND GROUP MANAGEMENT

KEYSET LOCKING AND OHVA FEATURES

How to lock keyset and use OHVA features like block and reject.

GROUP MEMBERSHIP MANAGEMENT

How to manage your station's membership in ring groups.

CUSTOMIZING YOUR KEYSET SETTINGS

ANSWER MACHINE EMULATION CONFIGURATION

How to configure AME BGM, password, and emulation modes.

PERSONALIZATION OPTIONS

How to select ring tones and change your passcode.

SET ANSWER MODE

How to set the answer mode for internal calls.

KEYSET OPERATION FEATURES

AUTOMATIC HOLD, HEADSET, AND HOT KEYPAD

How to enable automatic hold, switch to headset, and activate the hot keypad.

KEY TONES AND RING PREFERENCE

How to manage key confirmation tones and ring preference.

DISPLAY FEATURES AND CALL PROGRESS

DISPLAY USAGE AND DIRECTORY

How soft keys, directory features, and call progress displays work.

CALL DURATION TIMER

How to use the call timer feature.

TIMER AND MESSAGE FEATURES

TIMER FUNCTIONS AND MESSAGE INDICATIONS

How to use auto timer, stopwatch, and view message indications.

ALARM REMINDERS AND SPEED DIAL NAMES

How to program reminder messages and assign names to speed dials.

DIRECTORY AND CALLER ID

STATION NAMES AND KEY MANAGEMENT

How to assign station names and manage key assignments.

UNDERSTANDING CALLER ID

Explains Caller ID types and common display scenarios (Private, Out of Area, Payphone).

CALLER ID MANAGEMENT

CID DISPLAY SELECTION AND VIEWING

How to choose CID display format and view queued call information.

SAVING, REDIALING, AND STORING CID NUMBERS

How to save, redial, and store incoming CID numbers.

INQUIRE CID PARK;HOLD INFO

How to view CID for parked or held calls before retrieving them.

PAST CALLS AND ROUTING

REVIEWING PAST CID CALLS AND LCR

How to review past calls and correct LCR dialing errors.

SVMi-4 VOICE MAIL SYSTEM NAVIGATION

FLOW CHART AND GETTING STARTED

Visual guide and initial steps for using the voicemail system.

ACCESSING AND LISTENING TO MESSAGES

Detailed instructions for accessing and managing voicemail messages.

SVMi-4 ADVANCED FEATURES

MESSAGE MANAGEMENT AND ADMINISTRATION

How to forward messages, send messages, and manage alerts.

PERSONAL GREETINGS AND PAGER NOTIFICATION

How to set personal greetings and configure pager notifications.

SVMi-4 ADDITIONAL FEATURES

PERSONAL SERVICES AND KEYSET FEATURES

How to set passwords, record names, and use message waiting lights.

SVMi-4 SHORTCUTS AND DISPLAY INTERACTION

Quick messaging methods and how display keyset users interact with SVMi-4.

Samsung Falcon Specifications

General IconGeneral
BrandSamsung
ModelFalcon
CategoryTelephone
LanguageEnglish

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