DRAFT
FOR INTERNAL USE ONLY
Samsung+
Samsung+ allows you to access live customer support,view device
diagnostics, and learn about yourregistered Samsung devices. For
support, visit samsung.com/us/samsung-plus.
1. From a Home screen, swipe up to access Apps.
2.
Tap Samsung+.
3. Follow the prompts to log in with either a Samsung account
or a Google Account.
Plus help
The plus icon is at the bottom of every screen to provide you quick
access to the help you need.
1. From a Home screen, swipe up to access Apps.
2.
Tap Samsung+.
3.
Tap Plus for the following options:
• Search: Enter keywords to find the information you need.
• Community: View community boards where you can ask
questions and give answers to other Samsung users.
• Text chat: Chat with an automated support system by
texting.
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