to begin the reset. Your phone will reboot a
few times during this process.
The last 4 digits of your
Social Security number.
–
or
–
Tax ID on the account.
– or –
PIN number.
To start your trans
fer:
1. Select Transfer my number from
another phone.
2. Ensure the information you entered is correct and matches ho
w it appears on your latest bill.
3. Submit the transfer request.
4. You will be informed along the way about your transfer. This may take several hours.
Note: When requesting a different number, you may need to reset your phone once the transfer is
complete.
To reset your phone:
1. From home, tap Phone
> Keypad
tab to display the phone keypad.
Using Virgin Mobile
After you have established your phone number, you will be presented with an onscreen tutorial. It will
show you how easy it is to:
● Adjust your plan
● Manage devices on your account
● Use parental controls
Note: You can skip the tutorial and access it at any time by tapping
in the upper right corn
er
of the
Virgin Mobile home scree
n.
Tap Virgin Mobile
on your phone's home screen at any time to:
●
Top Up your account
● Change your plan
● Manage your devices
2.
Tap
Get Started 26
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