Sprint Worldwide Wireless Service 269
International Data Roaming
SprintWorldwideWirelessServicecanalsokeepyouconnectedviaemailandWebbrowsingwhen
travellingincountriesinwhichSprintoffersdataservice.DataservicesareavailableonbothCDMA
andGSM/UMTSnetworks.Checksprint.com/swwtodeterminetheservicesavailablewhereyou
aretravelling.
Note:PriortousingyourSprintWorldwideGSM/UMTSDataServices,youmustestablishand
utilizeyourCDMAdataservicesdomesticallyontheSprintNetwork.
Get Started with Sprint Worldwide Data Services
TouseSprintWorldwideDataServices,youwillneedtohavetheseservicesactivatedonyour
account.
n Toactivate,callSprintWorldwideCustomerSupportat1-888-226-7212.Representativesare
available24hoursaday,7daysaweektoassistyou.
Access Email and Data Services Internationally on GSM/UMTS Networks
ToaccessyouremailandbrowsetheWebwhentravelling,youmayneedtomanuallyselectthe
carrierthatprovidesSprintserviceinyourlocation.Youcanfindalistofcarriersforeachcountry
whereGSMdataserviceisofferedatsprint.com/sww.Followtheinstructionsbelowtoselectthe
appropriatecarriernetworkonyourphone.
ToselectaGSMdataservicecarrierforaspecificcountry:
1.
FromaHomescreen,tapApps >Settings >Mobile networks.
2. TapNetwork mode,andthenchangethepreferrednetworkmodetoAutomatic.
Access Email and Data Services on Internationally on CDMA Networks
IfdataserviceisavailableonaCDMAnetwork,thenyouonlyneedtosetthephonetoCDMA,you
willnotneedtoselectthespecificcarrier.Selectingaspecificcarrierisonlynecessaryforproviders
ontheGSMnetwork.IfyourphonehasautomaticallyselectedaGSMnetworkwhiletraveling,then
youwillneedtosetthephonetoCDMAtoaccessCDMAdataservices.(SeeSetNetworkMode
Options.)Visitsprint.com/swwforalistofservicesavailableineachcountry.
International Roaming Status Messages
Youmayreceivestatusmessagesundercertainconditions.BeforecontactingSprintWorldwide
CustomerSupport,notethemessage,numericcode,andtheconditionsunderwhichitappeared.
Thefollowingtablelistsanddescribesthestatusmessages.
Status Messages Message Description
Number Not in Service Thenumberthatyouenteredisnotvalid.