Samsung Galaxy S6 edge - Request a Refund for a Paid App

Basic Operations 52
3. Browsethroughthecategories(APPS,GAMES,MOVIES & TV,MUSIC,BOOKS,or
NEWSSTAND),findanitemyouareinterestedin,andtapthename.
l Browsethroughfeaturedapps.Scrollthroughthelistoffeaturedappswhenyouopen
GooglePlay.
l
Searchforanapp.Tap ontheGooglePlayhomescreen,enterthenameortypeofapp
youarelookingfor,andthentap onthekeyboard.
4. Tapanapptoreadadescriptionabouttheappanduserreviews.
5. TapINSTALL(forfreeapplications)ortheprice(forpaidapplications).
Note:IfyoudidnotsetupapaymentoptionduringphonesetuporwhenaddingyourGoogle
Account,youwillbepromptedtoaddapaymentmethodwhenmakingapurchasefromGoogle
Play.
6. Thesubsequentscreennotifiesyouwhethertheappwillrequireaccesstoyourpersonal
informationoraccesstocertainfunctionsorsettingsofyourphone.Ifyouagreetothe
conditions,tapACCEPT(forfreeapps)orACCEPTandthenBUY(forpaidapps)tobegin
downloadingandinstallingtheapp.
Theselectedappisdownloadedandinstalledonyourphone.
Warning:Read the notification carefully!Beespeciallycautiouswithapplicationsthathave
accesstomanyfunctionsorasignificantamountofyourdata.OnceyoutapOKonthisscreen,you
areresponsiblefortheresultsofusingthisitemonyourphone.
Purchasing Applications
Purchaseappsatyourownrisk.Thecompanyisnotresponsibleforanydisadvantageresulting
foruserorthirdparties.
Request a Refund for a Paid App
Ifyouarenotsatisfiedwithanapp,youcanaskforarefundwithin15minutesofthepurchase.Your
creditcardisnotchargedandtheappisuninstalledfromyourphone.
Ifyouchangeyourmind,youcaninstalltheappagain,butyoucan’trequestarefundasecondtime.
1.
Fromhome,tap Apps >Play Store .
2.
TapMenu >My apps.
3. Taptheapptouninstallforarefund.Thedetailsscreenfortheappopens.
4. TapREFUND,andthentapYEStoconfirm.Yourappisuninstalledandthechargeiscancelled.