Samsung Galaxy S6 edge - Contact Sprint for Assistance with International Service

Sprint Worldwide Wireless Service 271
Contact Sprint for Assistance with
International Service
IfyouexperienceanyissueswithvoiceordataserviceswhileoutsideoftheUnitedStates,Sprint
offerscustomersupport24hoursaday.Intheeventthatyoudoexperienceanissue,trythe
followingactions:
n Firsttrypoweringyourphoneoffandthenbackon;thiswillforceyourphonetoreregisterwith
thenetwork.
n Trymanuallyselectinganothernetwork.Informationforselectingnetworkscanbefoundinthe
phoneguide.
Ifneitheroftheseactionsresolvesyourissue,youwillneedtocontactcustomerservice(seebelow).
Whencallingtoreportanissue,thefollowinginformationwillbebeneficialintryingtoresolveyour
issueasquicklyaspossible:
n Yourwirelessphonenumber.
n Thecityandcountryyouaretravellingin.
n Anyerrormessagethatdisplaysonyourphoneorthatyouheardwhentryingtoplaceacall.
n Iftheissueiswithdata,wereyouabletoplacevoicecalls?
n Iftheissueiswithvoiceservice,wereyouabletoaccessdata?
Please call the numbers below if you need assistance:
WhileintheUnitedStates:Call1-888-226-7212.
WhiletravelingoutsidetheUnitedStates:
n
In GSM mode:Touchandhold ,andthendial1-817-698-4199.
n In CDMA mode:Enterthecountrycode,andthendial1-817-698-4199.
Thereisnochargeforthiscallfromyourwirelessphone.
From a landline phone when outside the United States:
SprintWorldwideCustomerSupportcanbereachedfromalandlinephoneat1-817-698-4199.
Accessorconnectionfeesmayapply.Thetollfreenumbersbelowcanalsobeusedtocontact
SprintWorldwideCustomerSupportinthefollowingcountries:
Country From Landline Phone
Caribbean(Anguilla,Barbados,
CaymanIslands,andDominica)
1-888-226-7212
France 0800-903200