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Basic operation
Basic operation
Emergency call location notication
If you make an emergency call to the police, re station or
Regional Coast Guard Headquarters, your current location
(GPS information) will be transmitted to the agency
receiving the emergency call.
• In this section, the police (110), re station (119) and
Regional Coast Guard Headquarters (118) are collectively
referred to as the emergency call receiving agency.
• This feature may not yet be available at some emergency call
receiving agencies.
• If you add "184" before the emergency call number
110/119/118, the emergency call receiving agency will not
be notied of your location and phone number.
• Use au's VoLTE (LTE network) to connect to Japanese
emergency services. You cannot use 3G (call switching
network) to connect to emergency services.
• In places where signal reception from GPS satellites or a base
station is relatively poor, such as in an underground mall,
inside a building or behind a tall building, the emergency call
receiving agency may be notied of some other place dierent
from your actual location.
• When GPS cannot be used to notify of your location, base
station signal is used instead.
• When making an emergency call to the police, re station or
Regional Coast Guard Headquarters, always conrm where
you are, and tell them your exact location on the phone. Note
that depending on the area where you are calling, your call
may not be connected to the agency having jurisdiction over
that area.
• If the emergency call receiving agency determines that human
lives and health are in danger, they will be able to acquire the
caller's location information during the call or within a certain
period of time after the call.