How to access a menu requiring the PIN2 on my Samsung GT-S6802?
- SStephanie DawsonSep 12, 2025
When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card.

How to access a menu requiring the PIN2 on my Samsung GT-S6802?
When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card.
Why is a connection not established when I connect my Samsung GT-S6802 Cell Phone to a PC?
If a connection is not established when you connect your Samsung Cell Phone to a PC, ensure that the USB cable you are using is compatible with your device and that you have the proper drivers installed and updated on your PC.
Why is another Bluetooth device not located by my Samsung GT-S6802?
If another Bluetooth device is not located by your Samsung Cell Phone, ensure that the Bluetooth wireless feature is activated on your device and on the device you wish to connect to, if necessary. Also, ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).
Why do error messages appear when opening music files on my Samsung GT-S6802?
If error messages appear when opening music files on your Samsung Cell Phone, free some memory by transferring files to a PC or deleting files from your device. Also, ensure that the music file is not Digital Rights Management (DRM)-protected and that your device supports the file type.
Why do error messages appear when launching the FM radio on my Samsung GT-S6802?
If error messages appear when launching the FM radio on your Samsung Cell Phone, first ensure that the headset is properly connected. You can also try accessing your desired station with another radio receiver.
What to do if my Samsung Cell Phone displays network or service error messages?
If your Samsung Cell Phone displays network or service error messages, it may be because you are in areas with weak signals or poor reception. Move to another area and try again. You may also contact your service provider for more details.
What does it mean when my Samsung GT-S6802 Cell Phone beeps and the battery icon flashes?
If your Samsung Cell Phone beeps and the battery icon flashes, recharge or replace the battery to continue using the device.
What to do if I can't dial from contacts on my Samsung GT-S6802 Cell Phone?
If you can't connect calls when dialling from contacts on your Samsung Cell Phone, ensure that the correct number is stored in the contact list. Re-enter and save the number, if necessary. Also, ensure that you have not set call barring for the contact’s phone number.
Why is the audio quality poor on my Samsung Cell Phone?
If the audio quality is poor on your Samsung Cell Phone, ensure that you are not blocking the device’s internal antenna. Also, if you are in areas with weak signals or poor reception, move to another area and try again.
What to do if my Samsung GT-S6802 says 'Please insert SIM card'?
Ensure that the SIM card is installed correctly in your Samsung Cell Phone.
| Model | GT-S6802 |
|---|---|
| Announced | 2012, February |
| Network | GSM / HSPA |
| 2G bands | GSM 850 / 900 / 1800 / 1900 |
| 3G bands | HSDPA 900 / 2100 |
| Speed | HSPA 7.2/5.76 Mbps |
| GPRS | Yes |
| EDGE | Yes |
| SIM | Dual SIM (Mini-SIM) |
| GPU | Adreno 200 |
| RAM | 512 MB |
| Internal Storage | 4 GB |
| Card Slot | microSD, up to 32 GB |
| Primary Camera | 3.15 MP |
| Secondary Camera | No |
| Loudspeaker | Yes |
| 3.5mm jack | Yes |
| WLAN | Wi-Fi 802.11 b/g/n, hotspot |
| Bluetooth | 3.0, A2DP |
| GPS | Yes, with A-GPS |
| Radio | FM radio |
| USB | microUSB 2.0 |
| Browser | HTML |
| Java | Yes, via Java MIDP emulator |
| Colors | Black, White |
| Status | Available |
| Type | TFT capacitive touchscreen |
| OS | Android 2.3 (Gingerbread) |
| CPU | 1 GHz Cortex-A5 |
| Sensors | Accelerometer, proximity |
| Battery | 1500 mAh |
Important preliminary information and precautions before using the device.
Explains the meaning of symbols and icons used throughout the manual.
Step-by-step guide for inserting SIM/USIM cards and the battery.
Procedures for charging the device's battery before first use.
Instructions on powering the device on and off.
Overview of the device's physical layout and key components.
Guide on basic interactions and gestures for the touchscreen.
Methods to secure the device from unintended operations.
Understanding the device's home screen interface.
How to find and launch installed applications.
Personalizing device settings to user preferences.
Managing and switching between dual SIM cards.
Various methods for text input on the device.
Guide to downloading apps from the official store.
Procedures for making, answering, and managing phone calls.
Sending and managing text (SMS) and multimedia (MMS) messages.
Managing and using the Gmail application.
Using the chat feature to communicate with contacts.
Accessing Google's social network service.
Integrated communication application.
Instant messenger for friends and family.
Capturing photos and recording videos with the device camera.
Viewing and managing photos and videos.
Playing audio files and managing music.
Listening to radio stations using the FM tuner.
Creating, editing, and managing contact information.
Scheduling events, appointments, and reminders.
Creating and saving text notes for later reference.
Recording and playing back audio memos.
Navigating the web using the device's browser.
Using mapping services for location finding and directions.
GPS-based navigation with voice guidance.
Downloading and installing applications from Samsung.
Enabling and using Bluetooth for wireless data transfer.
Connecting to wireless local area networks.
Sharing the device's internet connection with other devices.
Activating and using location services.
Using PC software for data synchronization and management.
Using the device as a memory card reader.
Setting up and connecting to virtual private networks.
Using the clock, alarms, and timers.
Performing mathematical calculations.
Accessing and managing files stored on the device.
Monitoring and managing running applications.
Managing Wi-Fi, Bluetooth, and mobile network settings.
Customizing features related to phone calls.
Adjusting volume, ringtones, and notification sounds.
Configuring screen brightness, font, and wallpaper.
Securing the device and managing location services.
Managing data backup, restore, and privacy settings.
Configuring voice recognition and text-to-speech features.
Features to assist users with disabilities.
Setting the device's date and time.
Resolving issues related to forgotten device passwords.
Troubleshooting SIM/USIM card PIN and PUK codes.
Steps to resolve touchscreen performance issues.
Resolving device freezing or critical errors.
Troubleshooting battery charging and power-off problems.
Resolving issues with PC connectivity.
Critical warnings about electrical and fire hazards.
Safety guidelines for using the device while driving.
Guidelines for maintaining the device and preventing damage.
Safety advice regarding loud audio and headset usage.
Warnings against unauthorized device servicing.
Measures to protect personal information and device data.
Environmental guidelines for product and battery disposal.