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Samsung HW-Q930C User Manual

Samsung HW-Q930C
44 pages
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QUESTIONS
OR
COMMENTS
?
Country Samsung Service Center a Web Site Address
IN
THE
US
1-800-SAMSUNG (726-7864) www.samsung.com/us/support
Samsung Electronics America, Inc.
85 Challenger
Road
Ridgefield Park,
NJ
07660
© 2023 Samsung Elec
tron
ics
Co
.,
Ltd.
All
ri
ght
s reserved.
SAFETY
INFORMATION
The
following
also applies
to
the
Subwoofer (PS-WC96B)
and Surround Speaker (PS-RC96B: HW-Q930C only).
SAFETY
WARNINGS
TO
REDUCE
THE
RISK
OF
ELECTRIC
SHOCK,
DO
NOT
REMOVE
THE
COVER
(OR
BACK).
NO
USER-SERVICEABLE
PARTS
ARE
INSIDE.
REFER
SERVICING
TO
QUALIFIED
SERVICE
PERSONNEL.
Refer
to
the
table
below
for
an explanation
of
symbols
which may
be
on
your Samsung product.
Lh
[Q]
This symbol indicates
that
high voltage is
present inside.
It
is dangerous
to
make any
kind
of
contact
with
any
internal
part
of
this
product.
This symbol indicates
that
this
product has
included
important
literature
concerning
operation and maintenance.
Class
II
product:
This symbol indicates
that
a
safety connection
to
electrical earth (ground)
is
not
required.
If
this
symbol is
not
present
on
a product
with
a power cord,
the
product
MUST
have
a reliable connection
to
protective earth
(ground).
AC
voltage:
Rated voltage marked
with
this
symbol is
AC
voltage.
--
DC
voltage:
Rated voltage marked
with
this
---
symbol is
DC
voltage.
~
Caution. Consult Instructions
for
use:
This
symbol instructs
the
user
to
consult
the
user
manual
for
further
safety related information.
WARNING
To
reduce
the
risk
of
fire
or
electric shock, do
not
expose
this
appliance
to
rain or moisture.
To
prevent injury,
this
apparatus
must
be securely
attached
to
the
floor/wall
in accordance
with
the
installation instructions.
This product contains chemicals known
to
the
State
of
California
to
cause cancer and
birth
defects
or
other
reproductive harm.
CAUTION
Do
not
expose
this
apparatus
to
dripping or splashing.
Do
not
put
objects
filled
with
liquids, such
as
vases, on
the
apparatus.
To
turn
this
apparatus
off
completely, you
must
pull
the
power plug
out
of
the
wall
socket. Consequently,
the
power plug
must
be easily and readily accessible
at
all
times.

Table of Contents

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Samsung HW-Q930C Specifications

General IconGeneral
RMS rated power- W
Audio output channels9.1.4 channels
Audio Return Channel (ARC)Yes
HDMI in1
Bluetooth version4.2
Connectivity technologyWired & Wireless
Number of speakers17
Soundbar speaker RMS power540 W
Power sourceAC
Power consumption (typical)42 W
Subwoofer typeActive subwoofer
Subwoofer connectivityWireless
Woofer diameter (subwoofer)15.87 \
Product colorBlack
Audio formats supportedAAC, AIFF, ALAC, FLAC, MP3, OGG, WAV, WMA
Package typeBox
Package depth277 mm
Package width1187 mm
Package height585 mm
Package weight23900 g
SpeakersPS-RC96B
CompatibilityMP3, WMA, AAC, OGG, FLAC, WAV, ALAC, AIFF
Wireless technologyWi-Fi, Bluetooth, Apple Airplay
Brand-specific featuresq symphony, multi position rear speaker, farfield voice expansion for TV
Weight and Dimensions IconWeight and Dimensions
Depth123 mm
Width110.7 mm
Height60.4 mm
Soundbar weight5400 g
Subwoofer depth403 mm
Subwoofer width210 mm
Subwoofer weight9800 g

Summary

SAFETY INFORMATION

Safety Warnings and Cautions

General safety warnings, cautions, and hazard notices for product operation.

Important Safety Instructions

Operational Safety Guidelines

Comprehensive safety instructions for product use, installation, and handling.

01 CHECKING THE COMPONENTS

Included Components

Lists all items included with the Soundbar for initial setup and use.

03 USING THE SOUNDBAR REMOTE CONTROL

Remote Control Functions

Explains how to use the remote control buttons and functions for operation.

04 CONNECTING THE SOUNDBAR

Connecting Power and Units

Instructions for connecting power cords to the soundbar, subwoofer, and speakers.

05 CONNECTING TO A TV

Connecting via HDMI ARC

Steps to connect the soundbar to a TV using HDMI ARC for audio output.

Connecting via Optical Cable

Instructions for connecting the soundbar to a TV using an optical audio cable.

06 CONNECTING AN EXTERNAL DEVICE

07 CONNECTING A MOBILE DEVICE

Bluetooth and Wi-Fi Connectivity

Pair mobile devices via Bluetooth or Wi-Fi for audio playback and control.

08 CONNECTING VIA APPLE AIRPLAY 2

09 INSTALLING THE WALL MOUNT

12 TROUBLESHOOTING

Power, Remote, and Behavior Issues

Steps to resolve soundbar power, erratic behavior, and remote control problems.

Sound Output and Connectivity Problems

Solutions for no sound from soundbar, subwoofer, speakers, and connectivity issues.

Troubleshooting - Audio and Connection

TV Audio, Speaker, and Bluetooth Issues

Resolves TV audio output, subwoofer/speaker issues, and Bluetooth connectivity.

Troubleshooting - Audio and Bluetooth

Troubleshooting - TV Connectivity

Troubleshooting - Mobile Device Connection

Troubleshooting - Bluetooth Details

12 TROUBLESHOOTING

Soundbar Power and Behavior

Steps to resolve soundbar power issues and erratic behavior.

Sound Output and Remote Control

Solutions for no sound and remote control issues.

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