Samsung iDCS 100 - Table of Contents

TABLE OF CONTENTS
PART DESCRIPTION PAGE
1 SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION ............................................................ 1.2
1.2 TECHNOLOGY .................................................................................. 1.5
1.3 PROGRAMMING ................................................................................ 1.6
2 HARDWARE DESCRIPTIONS
2.1 KEY SERVICE UNIT........................................................................... 2.1
2.2 EXPANSION CABINETS .................................................................... 2.1
2.3 MEM3 AND MEM4 CARDS ................................................................ 2.2
2.4 INTERFACE CARDS .......................................................................... 2.2
2.5 STATION EQUIPMENT ...................................................................... 2.6
3 SPECIFICATIONS
3.1 ELECTRICAL SPECIFICATIONS ....................................................... 3.1
3.2 DIMENSIONS AND WEIGHTS .......................................................... 3.1
3.3 ENVIRONMENTAL LIMITS ................................................................. 3.2
3.4 CABLE REQUIREMENTS .................................................................. 3.2
3.5 SYSTEM TONES ............................................................................... 3.2
3.6A KEYSET KEY LED INDICATIONS...................................................... 3.4
3.6B TERMINAL STATUS LED INDICATIONS ........................................... 3.4
3.7A RESERVE POWER DURATION ESTIMATES .................................... 3.5
3.7B RESERVE POWER DURATION ESTIMATES
– WITH/WITHOUT SVMi .................................................................... 3.6
4 FEATURES
4.1 SYSTEM FEATURES ......................................................................... 4.1
4.2 STATION FEATURES ...................................................................... 4.28
4.3 DISPLAY FEATURES ....................................................................... 4.36
4.4 SAMPLE SMDR PRINTOUT ............................................................. 4.44
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID................................ 4.45
4.6 SAMPLE UCD REPORT ................................................................... 4.46
4.7 CALL STATISTICS ........................................................................... 4.47
4.8 AGENT STATISTICS ........................................................................ 4.49
4.9 SAMPLE TRAFFIC REPORT ............................................................ 4.50
4.10 TRAFFIC REPORT OVERVIEW ....................................................... 4.51
4.11 SAMPLE ALARM REPORT ............................................................... 4.56
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