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Samsung iDCS 18D - Busy Line Queuing with Callback; Canceling Callback; Intercom Calls; Calling Other Stations

Samsung iDCS 18D
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RECALL DIAL TONE
Press the NEW button to disconnect your existing call, wait for dial tone and
then make a new call on the same line.
NOTE: If this button does not appear on your keyset, the FLASH key may
be programmed to recall dial tone.
SENDING A FLASH
While on an outside call, press the FLASH key to send a flash to the tele-
phone company. This is required for some custom calling features or CEN-
TREX use.
NOTE: Flash is not available on an ISDN circuit.
BUSY LINE QUEUING WITH CALLBACK
If you receive a busy signal when you are selecting an outside line, this
means that the line or group of lines is busy.
Press the CBK key, if programmed, or dial 44. You will hear confirmation
tone.
When the line becomes free, the system will call you back.
Lift the handset or press the ANS/RLS key to answer, wait for dial tone
and dial the telephone number or speed dial number again.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you
have set a callback, your CBK key will light.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before dialing.
CANCELING CALLBACK
A callback will be canceled if not answered within 30 seconds. If you have
set a callback, your CBK key will light.
Your phone may have a maximum of five callbacks to lines and/or stations
set at a time. To cancel a callback:
Press the CBK key, if programmed, or dial 44. You will hear confirmation
tone.
While you are listening to confirmation tone, press the HOLD key. This
will cancel the oldest set callback.
NOTES:
1. If the hot keypad feature is turned off, you must first lift the handset or
press the SPEAKER key before dialing.
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16
INTERCOM CALLS
CALLING OTHER STATIONS
Dial the extension number or group number.
Wait for the party to answer. If you hear a brief tone burst instead of ring-
back tone, the station you called is set for Voice Announce or Auto
Answer. Begin speaking immediately after the tone.
Finish the call by replacing the handset or pressing the ANS/RLS key.
NOTES:
1. If you have a DSS key assigned to an extension or station group, you
may press this key instead of dialing the number.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
ANSWERING INTERCOM CALLS
When your keyset rings, simply lift the handset—OR—press the
ANS/RLS key to be connected to the calling station.
Finish the call by replacing the handset or pressing the ANS/RLS key.
See Ring Preference under Customizing Your Keyset.
VOICE ANNOUNCE MODE
When another station calls you, your keyset will sound a brief attention tone
and you will hear the caller’s announcement.
Press ANS/RLS to turn on the microphone and speak handsfree—OR
lift the handset to reply.
To finish the call, replace the handset or press the ANS/RLS key.
Note: In order for C.O. calls to be answered handsfree, AUTO ANS CO must
be set to ON.
AUTO ANSWER MODE
When another station calls you, your keyset will sound a brief attention
tone and then automatically answer the call.
Your microphone and speaker are turned on and you can speak hands-
free. For privacy, use the handset.
To finish the call, replace the handset or press the ANS/RLS key.
Note: In order for C.O. calls to be answered handsfree, AUTO ANS CO must
be set to ON.
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