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Troubleshooting for Anynet+
Problem Possible Solution
Anynet+ does not work.
• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
• Check if the Anynet+ device power cord is properly connected.
• Check the Anynet+ device’s Video/Audio/HDMI cable connections.
• Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
• Anynet+ doesn’t work in certain situations. (initial setup)
• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product off and on again.
• Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+. • Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC) is set to On in the System menu.
I want to exit Anynet+. • Set the Anynet+ (HDMI-CEC) to Off in the System menu.
The message “Connecting
to Anynet+ device” or
Disconnecting Anynet+ device...”
appears on the screen.
• Please wait for a minute as it maybe configuring Anynet+ or switching to a view mode.
The Anynet+ device does not
play.
• You cannot use the play function when initial setup is in progress.
The connected device is not
displayed.
• Check whether or not the device supports Anynet+ functions.
• Check whether or not the HDMI cable is properly connected.
• Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
• Search Anynet+ devices again.
• Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.
• Some HDMI cables may not support Anynet+ functions.
• If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please repeat the device scan.
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