Samsung ME73A - Page 19

English - 19
06 TROUBLESHOOTING AND INFIRMATION CODE
Problem Cause Action
The door cannot
be opened
properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
Heating including
the Warm function
does not work
properly.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
at bottom.
The thaw function
does not work.
Too much food is being
cooked.
Reduce the amount
of food and start the
function again.
The interior light
is dim or does not
turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the Cancel button.
The interior light is
covered by foreign
matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this
beeping sound means
it's time to turn over the
food during thawing.
After turning over the
food, press the Start
button again to restart
operation.
Problem Cause Action
The oven is not
level.
The oven is installed on
an uneven surface.
Make sure the oven is
installed on at, stable
surface.
There are sparks
during cooking.
Metal containers are
used during the oven/
thawing functions.
Do not use metal
containers.
When power is
connected, the
oven immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
1. Water drips.
2. Steam emits
through a
door crack.
3. Water remains
in the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power
output changes
according to function.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
Cooking is
nished, but the
cooling fan is still
running.
To ventilate the oven,
the cooling fan continues
to run for about
3 minutes after cooking
is complete.
This is not an oven
malfunction.
ME73A_XEU_DE68-03794Q-00_EN.indd 19 5/25/2016 11:18:40 AM