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Samsung MX-J730 - Troubleshooting Guide; Common Issues and Solutions

Samsung MX-J730
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Troubleshooting
Before requesting service, please check the following.
Symptom Check/Remedy
I cannot eject the disc.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
Playback does not start
immediately when the
Play/Pause button is pressed.
Are you using a deformed disc or a disc with scratches on the
surface?
• Wipe the disc clean.
No sound.
The unit does not produce sound during fast playback and slow
playback.
Are the speakers connected properly?
Is the disc severely damaged?
The remote control does not
work.
Is the remote control being operated within its operational angle
and distance range?
• Are the batteries drained?
The product is not working.
(Example: The power goes out
or the front panel key doesn't
work or you hear a strange
noise.)
The product is not working
normally.
Reset the unit: With no disc inserted and the “NO DISC” message
on the display of the product, press and hold the
STOP (@)
button on the main unit for longer than 5 seconds.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Can't receive radio broadcasts.
• Is the antenna connected properly?
If the antenna's input signal is weak, install an external FM
antenna in an area with good reception.

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