14 © 2010 Samsung Electronics
Appendix A
Troubleshooting
Q 1: Why DOS SSD FWD UTIL application is taking long time to
open?
A 1: SSD tries to detect disks connected to the system when it is
launched. This may require few minutes depending on the num-
ber of disks connected to the system and the hardware platform.
Q 2: Why DOS SSD-FWD UTIL application does not download
firmware, but returns a success?
A 2: Initial firmware may have been downloaded onto the SSD and it
may not have been Power Off / On by the user.
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