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Screen issue
Picture quality of the product is different from the dealer
shop where it was purchased.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog and digital
products.
The brightness and color do not look normal.
Go to PicturePicture Mode, Color, Brightness and
Sharpness.
Go to SystemEnergy Saving Mode settings.
Reset the screen settings to the default settings.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Center to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
resolution.
The screen cannot be displayed in full screen.
Change the screen size setting to full screen on the product or source device.
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