78
troubleshooting
You cannot find a Bluetooth-enabled
device.
• Ensure that both devices have activated the
Bluetooth wireless feature.
• Ensure that the distance between the
devices is not more than 10 metres and that
they are not separated by walls or other
obstacles.
• Ensure that the settings for each device
allow them to be visible to other devices.
• Ensure that both devices are compatible
with Bluetooth wireless technology.
• Ensure that the correct PIN has been
entered on both devices.
You cannot listen to music on a remote
Bluetooth headset.
• Ensure that your phone is connected to the
headset.
• Ensure that the music format you are trying
to listen to is supported by the headset.
• Ensure that the distance between the
headset and phone is not more than 10
metres and that they are not separated by
walls or other obstacles.
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