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Samsung Q950R Series User Manual

Samsung Q950R Series
220 pages
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USER MANUAL
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Model Serial No.

Table of Contents

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Samsung Q950R Series Specifications

General IconGeneral
SeriesQ950R
Year2019
Display TechnologyQLED
Refresh Rate120 Hz
Smart TV PlatformTizen
ProcessorQuantum Processor 8K
HDMI Ports4
USB Ports3
BluetoothYes
Wi-FiYes
Voice AssistantsBixby, Alexa, Google Assistant
Audio Output60W
Resolution7680 x 4320 (8K)
HDR SupportHDR10+
Screen Size65 inches, 75 inches, 85 inches
AudioObject Tracking Sound

Summary

Before Reading This User Manual

User Manual vs. e-Manual

Compares the printed user manual and the embedded e-Manual.

e-Manual Assistance Functions

Explains how to use search, index, and recent pages within the e-Manual.

e-Manual Button Functions

Describes the functionality of 'Try Now' and 'Link' buttons in the e-Manual.

Important Safety Instructions

Safety Symbols and Warnings

Explains safety symbols and provides crucial warnings for safe TV operation.

General Safety Precautions

Provides essential safety guidelines for using the TV, including ventilation and power handling.

Electrical and Handling Safety

Covers electrical safety, proper handling, cleaning, and battery precautions for the TV.

What's in the Box?

Included Items Overview

Details the contents of the TV package, including the remote, cables, and adapters.

Installation Fee Warning

Warns about potential administration fees for service calls based on user error or misunderstanding.

Connecting the TV to the One Connect

Connecting the One Invisible Connection

Guides on connecting the One Invisible Connection cable between the TV and One Connect.

Connecting the Power Cord

Explains how to connect the AC power cord to the One Connect and the wall outlet.

Connecting Peripherals

Instructs on connecting external devices like aerials or cable boxes to the One Connect.

One Connect Usage Precautions

Provides crucial precautions for using and connecting the One Connect and its cables safely.

Cable Handling Warnings

Warns against bending, twisting, pulling, or pressing the One Invisible Connection cable.

Class 1 Laser Product Warning

Alerts users about potential laser radiation from the One Invisible Connection cable.

TV Installation

Mounting the TV on a wall

Provides instructions and warnings for safely mounting the TV onto a wall.

Wall Mount Adapter Installation

Illustrates the installation process of the wall mount adapter on the TV.

VESA Mount Specifications

Details VESA mounting dimensions and screw specifications for different TV sizes.

Ventilation Guidelines

Advises on maintaining adequate space around the TV and One Connect for proper ventilation.

Anti-Fall Safety Precautions

Emphasizes safety measures to prevent the TV from falling, especially concerning children.

Preventing the TV from Falling (Securing Mechanism)

Describes the steps to secure the TV to the wall using brackets and a string to prevent tipping.

Controlling External Devices with a Samsung Remote Control - Using the Universal Remote

Universal Remote Setup

Details how to set up and use the universal remote feature to control external devices.

The Samsung Smart Remote

Remote Button Functions Overview

Describes the functions of various buttons on the Samsung Smart Remote.

Voice Control and Mode Buttons

Explains how to use Bixby voice commands and access Ambient Mode via the remote.

Navigation and Volume/Channel Controls

Details how to navigate menus and control volume and channels using the remote.

Smart Remote Pairing Procedure

Guides on how to pair the Samsung Smart Remote with the TV, including troubleshooting.

Battery Installation Guide

Provides instructions on how to open the remote and insert batteries correctly.

Running the Initial Setup

Initial Setup Overview

Outlines the initial setup process for configuring basic TV settings like network and channels.

SmartThings App Integration

Explains how to use the SmartThings app for initial TV setup and management.

Manual Setup Option

Describes how to initiate the initial setup manually through the TV's settings menu.

Using the TV Controller

TV Controller Overview

Introduces the TV Controller as an alternative to the remote for navigating TV functions.

Controller Button Functions

Explains the specific functions of buttons on the TV Controller, including menu navigation and selection.

Connecting to a Network

Wireless Network Setup

Guides on connecting the TV to the internet wirelessly using an access point or modem.

Wired Network Setup

Instructs on connecting the TV to the network using a LAN cable, specifying cable type.

Troubleshooting and Maintenance

General Troubleshooting Tips

Offers general advice for troubleshooting TV issues, including software updates and pixel behavior.

TV Not Turning On

Provides steps to diagnose and resolve issues when the TV fails to turn on.

No Picture/Video/Sound Issues

Addresses problems related to no picture, distorted video, or sound from external sources or signal loss.

External Device Control Issues

Addresses issues with CI+ modules and external remotes for cable/satellite boxes.

Remote Control Malfunctions

Offers solutions for common remote control problems, including battery and pairing issues.

Retail Mode Issue

Explains how to switch from Retail Mode to Home Mode to prevent settings loss.

Wi-Fi Connectivity Problems

Helps diagnose and resolve intermittent Wi-Fi connection issues, including interference and distance.

Video App Troubleshooting

Provides steps for troubleshooting issues with video applications like YouTube.

Remote Support Service

Details Samsung's Remote Support service for remote TV diagnostics and adjustments.

Eco Sensor and Brightness Adjustment

Explains how the Eco Sensor adjusts screen brightness and how to disable it.

Password Management

Guides on changing and resetting the TV's PIN password for security.

TV Cleaning and Care

Provides instructions on how to safely clean the TV screen and body to prevent damage.

Specifications and Other Information

Model Specifications Overview

Lists detailed technical specifications like screen size, resolution, and dimensions for various models.

Environmental Operating Conditions

Specifies the recommended operating and storage temperature and humidity ranges for the TV.

Power Consumption Reduction

Offers tips on reducing power consumption, such as unplugging the TV when not in use.

Software and Technology Licences

Lists the various software and technology licences associated with the product.

Recommendation - EU Only

EU Declaration of Conformity

States the product's compliance with EU directives and provides a link for the full declaration.

Disposal of Electrical Equipment (WEEE)

Provides instructions for the correct disposal and recycling of the product as electronic waste.

Battery Disposal and Recycling

Guides on the proper disposal and recycling of batteries to protect the environment and human health.

Contact SAMSUNG WORLD WIDE

Country-Specific Service Centers

Provides a list of Samsung service centers and websites for various countries for support.

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