Samsung QM55C User Manual

User Manual
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
QBC (QB24C QB43C QB50C QB55C QB65C QB75C QB85C)
QBC-N (QB55C-N QB65C-N QB75C-N QB85C-N)
QBC-T (QB24C-T)
QHC (QH43C QH50C QH55C QH65C QH75C)
QMC (QM32C QM43C QM50C QM55C QM65C QM75C QM85C)
SHC (SH37C)
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day for the QBC, QBC-N, QBC-T, QM32C models is less than 16
hours.
If the product is used for longer than 16 hours a day, the warranty may be void.

Samsung QM55C Specifications

General

Screen Size	55 inches
Viewing Angle	178°/178°
Response Time	8ms
Panel Technology	VA
Refresh Rate	60Hz
Resolution	3840 x 2160
Contrast Ratio	4000:1
Connectivity	HDMI, DisplayPort, USB
Color Support	1.07 billion colors

Summary

Product Usage - Before You Begin

General Safety Precautions

Essential safety guidelines for personal safety and property protection.

Understanding Safety Symbols

Electrical Safety Guidelines

Product Installation Guide

Installation Safety Warnings

Critical warnings regarding moving, positioning, and securing the product during installation.

Installation Environmental Precautions

Product Operation Procedures

Operation Safety Warnings

Warnings related to unusual product behavior, child safety, and handling damage.

Operation Handling Precautions

Display Panel Handling

Display Panel Handling Precautions

Guidelines to prevent damage to the screen and product during physical handling.

Product Cleaning Instructions

Cleaning Safety Warnings

Warnings on proper cleaning methods, avoiding liquids, and chemical use.

Cleaning Cautions for Screen

Understanding Connectivity Ports

Port Details (QH43C/QM43C Models)

Describes ports like USB, HDMI, DP, RJ45 for specific models.

Port Details (QB43C/QB50C Models)

Describes ports like USB, HDMI, DP, RJ45 for specific models.

Port Details (QB24C Model)

Port Details (QB24C-T Model)

Port Details (QM32C Model)

Port Details (SH37C Model)

Using the Control Menu

Power Off & Source Selection

How to use the control menu for powering off and selecting input sources.

Administrator Menu Functions

Admin Menu Operations

Details functions accessible via the admin menu: Volume, Home, Menu, Source, Power.

Remote Control Guide

Basic Remote Functions

Explains power, volume, number buttons, mute, and input source selection.

Advanced Remote Functions

Details navigation, selection, and special function buttons on the remote.

Pre-Installation Guidelines

Installation Safety & Environment

Covers safety, tilting limits, rotation, and ventilation for installation.

Wall Mount Installation Procedure

Installing the Wall Mount

Steps and recommendations for installing a wall mount, including safety advice.

Using the Touchscreen Monitor

Touchscreen Operation Basics

How to control a PC using the touchscreen and initial usage precautions.

Connecting the Touchscreen

PC Connection via HDMI/DVI

Instructions for connecting a PC using HDMI or HDMI-DVI cables.

Laptop/Tablet PC Connection

Configuring the Touchscreen

Touchscreen Calibration Steps

Step-by-step guide for calibrating the touchscreen monitor in Windows.

Touchscreen Gesture Controls

Basic Touch Gestures

Explains Tap and Drag gestures for screen control and mouse emulation.

Advanced Touch Gestures

Connecting External Devices

Pre-Connection Device Checks

Key checks before connecting a source device for compatibility and proper connection.

PC Connection via HDMI

How to connect a PC using an HDMI cable, including model-specific ports.

Connection via HDMI-DVI Cable

Managing Input Sources

Select and Edit Input Sources

How to select and rename input sources for connected devices.

Multiple Display Connection Methods

RS232C Connection Options

Illustrates three methods (Connection 1, 2, 3) for connecting multiple displays using RS232C.

Control Code Reference

Command Structure and Examples

Explains control command structure and provides examples for state viewing/setting.

List of Control Commands

Lists commands for power, volume, input source, and screen size control.

Power Control Command Codes

Details commands for power state viewing/setting, including ACK/NAK.

Volume Control Command Codes

Details commands for volume state viewing/setting, including ACK/NAK.

Input Source Control Codes

Details commands for input source viewing/setting with specific codes for each source.

MDC Software for Multi-Display

MDC Software Installation

Step-by-step guide for installing the MDC program on a PC.

Navigating the Home Screen

Customizing Favorites

How to add, delete, or rearrange frequently used features in Favorites.

MagicInfo Content Management

MagicInfo Player Functionality

Explains Player for content from internal memory or network channels.

Using the Web Browser

Web Browser Settings Configuration

Options for refresh interval, zoom, homepage, and custom homepage.

Screen Mirroring Function

Screen Mirroring Setup Guide

Instructions for adjusting PC settings and connecting for screen mirroring.

SMARTVIEW+ Usage

SMARTVIEW+ Content & Sharing

How to view content, share screens from PC/mobile, and client limits.

Network Configuration

Network Status & Connection

How to check current network and internet status.

Cloning Product Settings

Export/Import Settings

How to export/import product settings to/from external storage.

Setting Device IDs

Device ID and PC Connection Cables

Assigning device IDs and selecting PC connection cables (RS232C, RJ-45).

Configuring Video Wall

Video Wall Setup and Split

How to activate/deactivate Video Wall and configure horizontal/vertical splits.

Video Wall Screen Positioning

Rearranging split screens and adjusting the videowall matrix using Screen Position.

Product Timers

On Timer Configuration

How to set the product to turn on automatically at a specific time and day.

Off Timer Configuration

How to set the product to turn off automatically at a specific time and day.

Accessing Menu Settings

Picture Quality Adjustments

Options for Smart Calibration, backlight, brightness, contrast, and sharpness.

Advanced Picture Settings

Detailed settings for White Balance, Gamma, Contrast Enhancer, Black Tone, and Flesh Tone.

OnScreen Display Configuration

Screen Protection Features

Features like Screen Saver, Burn Protection, Pixel Shift, and Timer.

Audio Settings

Sound Mode & Balance

Sound Output & Volume Control

Setting Up Wired Network

Connecting Product to LAN Cable

Automatic Wired Setup

Manual Wired Setup

Setting Up Wireless Network

Connecting to Wireless Networks

Info on connecting, security protocols, and connection methods.

Automatic Wireless Network Setup

Manual Wireless Network Setup

Wireless Setup Using WPS

Server & Network Integration

Connecting to MagicInfo Server

Instructions for connecting to MagicInfo server, TLS, IP, and port.

Embedded Server & Wi-Fi Settings

System Configuration

Accessibility Features

Initial Setup & Touch Control

Source & Power Management

Auto Source Switching

Power Control Features

Power & Energy Saving Features

Product Security Settings

Safety Lock & Button Lock

Remote Management & Security Protocols

Anynet+ (HDMI-CEC) Control

Anynet+ Functionality

Explains Anynet+ for controlling connected Samsung devices via remote control.

Troubleshooting Anynet+

Anynet+ Not Working or Displaying

Solutions for Anynet+ issues and device display problems.

Product Support Information

Software Update Procedures

Instructions for updating product software via USB or network.

Contact Support & Privacy Policy

Troubleshooting Guide

Product Testing Procedures

Steps to test product functionality before contacting customer service.

Resolution & Frequency Checks

PC Installation Troubleshooting

Screen Display Troubleshooting

Screen Display Issues

Picture & Color Adjustments

Sound Troubleshooting

Video/Sound Sync Issues

Remote Control Malfunction

Resolution & HDMI Issues

HDMI & DisplayPort Issues

Product Specifications Overview

Panel Specs (QB24C to SH37C)

Panel Specs (QB43C to QB85C)

Preset Display Timing Modes

Timing Modes (QB24C/QB24C-T)

Timing Modes (QM32C & Others)

Timing Modes (SH37C)

Appendix: Service & Warranty

Service Costs & Exclusions

Preventing Afterimage Burn-in

Prevention Best Practices