Samsung QN65Q65BAFXZX - About the Samsung Smart Remote (the Frame)

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About the Samsung Smart Remote (The Frame)

Learn about the buttons on the Samsung Smart Remote that comes with the The Frame.

Main Page

Table of Contents2
Quick Guides7
Connecting the Samsung Smart Remote to the TV7
Using Smart Hub8
Using the Ambient Mode10
Entering Ambient Mode10
Ambient Mode Browser Screen10
Applying Effects to the Content13
View Detailed Information about the Content13
Entering the TV Viewing Screen from Ambient Mode13
Using Bixby14
Starting Bixby with Voice14
Starting Bixby Using Buttons on the Samsung Smart Remote14
Learning about the Explore Bixby Screen15
Read before Using Bixby16
Provisions for Using Bixby17
Updating the Tv's Software18
Updating through the Internet18
Updating through a USB Device18
Updating the TV Automatically18
Getting Support19
Getting Support through Remote Management19
Finding the Contact Information for Service19
Requesting Service19
Connections20
Connection Guide20
Connecting an Antenna (Aerial)21
Connecting to the Internet22
Establishing a Wired Internet Connection22
Establishing a Wireless Internet Connection23
Checking the Internet Connection Status24
Resetting Your Network24
Turning on the TV with a Mobile Device24
Connecting an IP Control Device to the TV24
Changing the Name of the TV on a Network24
Connecting to a Network Via a Mobile Dongle (for India Only)25
Connection Cables for External Devices26
Switching between External Devices Connected to the TV28
Editing the Name and Icon of an External Device28
Using Additional Functions29
Connection Notes30
Connection Notes for HDMI30
Connection Notes for Audio Devices31
Connection Notes for Computers32
Connection Notes for Mobile Devices32
Remote Control and Peripherals33
About the Samsung Smart Remote (QLED TV and the Serif)33
About the Samsung Smart Remote (UHD TV)36
About the Samsung Smart Remote (the Frame)39
Connecting the Samsung Smart Remote to the TV42
Controlling External Devices with a Samsung Remote Control43
Using the Universal Remote43
Using Anynet+ (HDMI-CEC)44
Connecting an External Device through Anynet+ and Using Their Menus44
Read before Connecting an Anynet+ (HDMI-CEC) Device44
Controlling the TV with a Keyboard, Mouse, or Gamepad45
Connecting a USB Keyboard, Mouse, or Gamepad45
Connecting a Bluetooth Keyboard, Mouse, or Gamepad45
Using the Keyboard and Mouse46
Setting up the Input Devices47
Entering Text Using the On-Screen Virtual Keyboard47
Entering Text Using the Remote Control's Microphone and the On-Screen Virtual Keyboard48
Smart Features49
Using Smart Hub49
Displaying the Home Screen50
Launching Smart Hub Automatically55
Launching the Last Used App Automatically55
Testing Smart Hub Connections55
Resetting Smart Hub55
Using a Samsung Account56
Signing in to a Samsung Account56
Creating a New Account56
Managing Your Samsung Account57
Using the Ambient Mode58
Entering Ambient Mode58
Ambient Mode Browser Screen58
Applying Effects to the Content61
View Detailed Information about the Content61
Entering the TV Viewing Screen from Ambient Mode61
Using the Remote Access62
Using the APPS Service63
Installing an App64
Launching an App64
Managing Installed Apps65
Using the Gallery App67
Using the Universal Guide App68
Using the Smartthings App69
Using the E-Manual71
Launching the E-Manual71
Using the Buttons in the E-Manual71
Using the Internet72
Playing Pictures/Video/Music73
Playing Multimedia Content on a PC or Mobile Device74
Playing Multimedia Content on a USB Device75
Listening to Your Mobile Device Sound through the TV Speaker Using Sound Mirroring75
Tune Station (Musictv) Functions76
How to Use Tune Station76
Buttons and Functions Available While Playing Multimedia Content77
Using Bixby80
Starting Bixby with Voice80
Starting Bixby Using Buttons on the Samsung Smart Remote80
Learning about the Explore Bixby Screen81
Read before Using Bixby82
Provisions for Using Bixby83
TV Viewing84
Recording Programmes84
Using the Instant and Schedule Recording Options While Watching a Programme84
Scheduling a Video Recording after Entering the Date and Time85
Managing the Schedule Recording List85
Viewing Recorded Programmes86
Setting up a Schedule Recording Start86
Setting up a Schedule Viewing86
Using the Schedule Viewing Options While Watching a Programme87
Using Schedule Viewing to View Programmes at a Specified Time on a Specified Date87
Setting the Schedule Viewing Time87
Using Timeshift88
Buttons and Functions Available While Recording a Programme or Timeshift88
Using the Channel List90
Editing Channels91
Using a Personal Favourites List93
Viewing and Selecting Channels on Favourites List Only93
Create a Favourites List93
TV-Viewing Support Functions94
Changing the Broadcast Signal94
Scanning for Available Channels94
Restricting Viewing to Specific Channels94
Selecting the Broadcasting Audio Option94
Configuring Advanced Broadcasting Settings95
Tuning Broadcast Signals Manually95
Fine-Tuning Analogue Broadcasts95
Picture and Sound96
Using the Intelligent Mode96
Adjusting the Picture Quality97
Choosing a Picture Mode97
Configuring Advanced Picture Settings98
Setting the Viewing Environment for External Devices99
Playing Games on an Optimised Screen99
Setting the Game Mode Details100
Using Input Signal Plus101
Using HDMI Black Level101
Picture Support Functions102
Changing the Picture Size102
Configuring a Sound Mode and Expert Settings103
Choosing a Sound Mode103
Configuring Advanced Sound Settings103
Using the Sound Support Functions104
Selecting Speakers104
Listening to the TV through Bluetooth Devices104
Listening to the TV through a Samsung Audio Device that Supports the Wi-Fi Function105
System and Support106
Using the Time Functions and the Timers106
Using the Sleep Timer106
Turning off the TV Using the off Timer106
Using the Auto Protection Time and Energy Saving Functions107
Setting the Auto Protection Time107
Reducing the Energy Consumption of the TV107
Updating the Tv's Software108
Updating through the Internet108
Updating through a USB Device108
Updating the TV Automatically108
Protecting the TV from Hacking and Malicious Code109
Scanning the TV and Connected Storage for Malicious Code109
Audio and Video Functions for the Visually or Hearing Impaired110
Running the Accessibility Functions110
Running Accessibility Shortcuts110
Enabling Voice Guides for the Visually Impaired110
Changing the Volume, Speed, and Pitch of the Voice Guide111
White Text on Black Background (High Contrast)111
Setting the Screen to a Black and White Tone111
Inverting the Screen Colour111
Enlarging the Font (for the Visually Impaired)112
Learning about the Remote Control (for the Visually Impaired)112
Learning about the TV Menu112
Listening to the TV through Bluetooth Devices (for the Hearing Impaired)112
Enlarging the Sign Language Screen for the Hearing Impaired113
Configuring the Repeat Settings for Remote Control Buttons113
Using Other Functions113
Changing the Menu Language113
Setting up a Password113
Selecting Usage or Retail Mode114
Managing External Devices114
Using Airplay114
Restoring the TV to the Factory Settings114
Teletext Feature115
On the Samsung Smart Remote115
On the Standard Remote Control117
Typical Teletext Page118
Troubleshooting119
Picture Issues119
Testing the Picture119
Sound and Noise Issues122
Testing the Sound122
Channel and Broadcast Issues124
External Device Connectivity Issues125
Network Issues126
Anynet+ (HDMI-CEC) Issues127
Remote Control Issues128
Recording Issues129
Media Files130
Voice Recognition Issues130
Other Issues131
Diagnosing TV Operational Issues132
Getting Support133
Getting Support through Remote Management133
Finding the Contact Information for Service133
Requesting Service133
Precautions and Notes134
Before Using the Recording and Timeshift Functions134
Before Using the Recording and Schedule Recording Functions134
Before Using the Timeshift Function136
Supported Broadcasting Audio Options136
Read before Using APPS137
Read before Using the Internet138
Read before Setting up a Wireless Internet Connection139
Read before Playing Photo, Video, or Music Files140
Limitations on Use of Photo, Video, and Music Files140
Supported Subtitles141
Supported Image Formats and Resolutions142
Supported Music Formats and Codecs142
Supported Video Codecs (RU8 Series or Higher, QLED TV, the Serif, the Frame)143
Supported Video Codecs (RU7 Series or Lower)144
Supported Video Codecs (Q900RB Model)146
Read after Installing the TV148
Picture Sizes and Input Signals148
Installing an Anti-Theft Lock149
Supported Resolutions for UHD Input Signals149
If Input Signal Plus Is Set to off149
If Input Signal Plus Is Set to on150
Resolutions for Input Signals Supported by Q900RB Model151
If Input Signal Plus Is Set to on151
Supported Resolutions for Freesync152
Read before Connecting a Computer (Supported Resolutions)153
Ibm153
Mac153
Vesa Dmt154
Vesa Cvt155
Supported Resolutions for Video Signals156
Vesa Cvt157
Read before Using Bluetooth Devices158
Restrictions on Using Bluetooth158
Accessibility Guidance160
Menu Learning Screen160
Using the Remote Control160
Orientation of the Samsung Smart Remote160
Description of the Samsung Smart Remote160
Using the Accessibility Menu162
Running the Accessibility Shortcuts Menu162
Running the Accessibility Menu Functions Using the General Menu163
Running the Accessibility Menu Functions Using Bixby163
Learning about the Accessibility Menu Functions164
Using the TV with Voice Guide on166
Changing Channel166
Using On-Screen Number Entry Via the Samsung Smart Remote166
Changing Volume167
Using Programme Information167
Using Schedule Viewing168
Setting up a Schedule Viewing168
Cancelling a Scheduled Viewing168
Using the Channel List169
Recording171
Recording the Programme You Are Watching171
Scheduling Recording from the Programme Info Window171
Changing the Recording Time171
Viewing Recorded Programmes172
Deleting a Recorded Programme172
Using Smart Hub173
Smart Hub173
Using the Smart Hub Home Screen174
Launching the E-Manual176
Using Bixby177
Running Bixby177

Samsung QN65Q65BAFXZX - About the Samsung Smart Remote (the Frame)

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