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Samsung QN75QN8 B Series User Manual

Samsung QN75QN8 B Series
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USER MANUAL
© 2022 Samsung Electronics Co., Ltd. All rights reserved.
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model Serial No.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Figures and illustrations are provided for reference only and may differ from the actual product appearance.
Product design and specifications may change without notice.
-00
Contact SAMSUNG WORLD WIDE
Country
Samsung Service Center
Web Site Address
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
Accessibility contact information in U.S.A. : accessibility@sea.samsung.com
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com or www.samsung.
com/spsn for support and warranty service.

Table of Contents

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Samsung QN75QN8 B Series Specifications

General IconGeneral
BrandSamsung
ModelQN75QN8 B Series
CategoryUHD TV
LanguageEnglish

Summary

Before Reading This User Manual

Important Safety Instructions

Crucial safety warnings and precautions to read before operating the Samsung product.

Power

Guidelines and precautions related to the TV's power supply and usage for safe operation.

Installation

Mounting the TV on a wall

Steps and precautions for safely mounting the TV on a wall using appropriate kits.

Operation

Caring for the TV

Guidelines for cleaning and maintaining the TV's exterior and screen to prevent damage.

Internet security

Steps and recommendations to protect your Smart TV and personal information against unauthorized access.

Connecting Devices

Initial Setup

Steps for the initial setup process, including configuring TV settings and using the TV controller.

Troubleshooting and Maintenance

Troubleshooting Picture Issues

Steps to resolve common picture problems like flickering, dimness, or incorrect colors.

Troubleshooting Sound and Noise Issues

Steps to resolve sound problems, including no sound, low volume, or odd noises from speakers.

Specifications and Other Information

Specifications

Detailed technical specifications, including display resolution, sound output, and operating conditions.

Samsung Smart Remote Overview

Remote Control Buttons

Explains the functions of key buttons on the Samsung Smart Remote for TV operation.

Using Accessibility Functions

Voice Guide Settings

Activates voice guides to describe menu options aloud, aiding visually impaired users.

Caption Settings

Enables watching programs with displayed captions, with options for separate closed captions.

IMPORTANT SAFETY PRECAUTIONS

Regulatory Compliance Statements

FCC Compliance Statement

States compliance with Part 15 of FCC Rules, subject to conditions regarding interference and operation.

Smart Features

Using Smart Hub

Access apps, games, movies, and other content through the Smart Hub platform.

Using Bixby

Starting Bixby with voice

Initiate conversations with Bixby using voice commands, such as "Hi, Bixby."

Using the Game Bar

Game Picture Mode

Select a picture mode optimized for different game genres to enhance visual quality.

TV Viewing and Recording

Recording Programs

Record current or upcoming programs using a USB device instead of a video recorder.

Troubleshooting

The screen is flashing or has become dark

Steps to resolve screen flickering or dimming by disabling energy efficiency features or checking device signals.

The TV automatically turns off by itself

Resolve issues where the TV turns off automatically by checking Sleep Timer and Auto Power Off settings.

Sound and Noise Issues

There is no sound or the sound is too low at maximum volume.

Troubleshoot no sound or low volume issues by checking TV and external device volume, cable connections.

Network Issues

Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.

Troubleshoot wireless network failures by checking router power, Wi-Fi signals, and electromagnetic interference.

Remote Control Issues

The remote control does not work.

Troubleshoot a non-working remote control by checking connections, battery levels, and performing re-pairing.

Diagnosing TV operational issues

Self Diagnosis

Utilize Picture Test, Sound Test, Signal Information, Smart Hub Connection Test, and Reset Smart Hub for diagnostics.

Getting Support

Requesting service

Request service for TV problems by selecting the issue, entering details, and confirming appointment.

LIMITED WARRANTY TO ORIGINAL PURCHASER

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